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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
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We are excited to share that ConnexAI has been shortlisted for six categories at The A.I. Awards. This recognition highlights our commitment to pushing the boundaries of artificial intelligence in customer experience and delivering impactful AI solutions across various industries. The A.I. Awards have officially revealed the shortlist, which you can view here. The categories […] […]
Read More… from ConnexAI Shortlisted for Six Categories at The A.I. Awards
Webinar Replay Enhancing Agent Experience in the Era of AI Welcome to Connex’s latest webinar recording, “Enhancing Contact Center Employee Experience in the Era of AI.” In this insightful session, we delve into the top three factors propelling change in 2024 within the contact center landscape. Click here to access webinar recording Discover the transformative […] […]
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Resellers: How To Capitalize on the Growing Demand for AI In today’s rapidly evolving business landscape, the importance of exceptional customer engagement cannot be overstated. As companies strive to deliver seamless experiences across all touchpoints, the role of AI and automation in customer service has become increasingly prominent. For resellers, understanding how to leverage […] […]
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Last week, the ConnexAI USA team touched down in sunny Orlando to exhibit at the renowned ICMI Contact Center Expo, and it was nothing short of insightful. This platform offered us not just an avenue to present our innovative solutions, but more critically, an opportunity to enrich our understanding of the evolving dynamics of customer […] […]
Read More… from ICMI Contact Center Expo: Key Trends and Focus Points
Shaping the Future of Customer Experience.
