Home Improvement Solutions

Connect, quote, and deliver with ease

Support, prospect, and connect to customers

Reach customers right when they need you. With Connex’s  intelligent data management tools, you can ensure that every decision is educated, targeted, and relevant.

 

Use Live Chat on your website to generate leads and convert browsers into buyers quickly.

Incredible results for Everest

100% uptime and zero stress

Discover how the UK’s largest double glazing company used the Connex platform to:

 

  • Achieve zero downtime over 4 years
  • Increase outbound contact rates by 31%
  • Gain full visibility of team productivity and KPI fulfillment

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Why choose Connex

Increase Sales

Increase Sales

Empower users to convert with next-gen CX tools

Satisfy Customers

Satisfy Customers

Increase CSAT scores through automated feedback collection

Analyze Calls

Analyze Calls

Discover what customers care about with AI keyphrase reports

Athena AI

Powerful AI-led campaigns

Deploy Athena AI by Connex to:

  • Let AI find and prioritize opportunities that are most likely to convert
  • Prompt your website visitors via live chat and generate instant leads
  • Use Keyphrase Analysis to detect patterns in conversations and notice trends

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“Since migrating to Connex, we have seen our Contact Rate in outbound improve from 19% to on average 26%. This has enabled more contacts, which in turn has seen an increase in appointments and sales revenue.”

Harry Laud

Contact Center Operations Manager

Want to know more?

If you want to learn more about how Connex is captaining the customer service revolution, drop us a call or a message!

 

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