About Us

Shaping the future of customer experience

What do we aim to do?

In 2013, Connex was founded with a clear vision: to shape the future of customer experience. 10 years later, Connex is leading the global CX revolution with over 500 team members committed to delivering consistent, cutting-edge software solutions.


With our recent $103 million Series C funding, we show no signs of slowing down in our journey of expansion and innovation. Connex’s innovative features are constantly expanding, helping thousands of businesses in North America and around the world increase productivity and improve their customer experiences.


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A multi-award winning SaaS company

Our success doesn’t just come from continuous tech innovation, it comes from the great, long-lasting partnerships we form with our clients and 'employer of choice' mentality.

Entrepreneur of the Year

Prolific North 2022

6th Fastest Growing Company

Northern Tech Awards 2022

Judges Innovation Awards Winner

Northern Tech Awards 2021

Cloud Technology Provider of the Year

Prolific North 2022

Top Contender for Unicorn Status

GP Bullhound 2022

Listed as next Unicorn

Tracxn 2022

Most Exciting Tech Companies

North West Business Insider 2021

Next European Unicorn Tech company

Viva 2023

Based in Miami, Connected Globally

Revolutionizing Customer Experience Worldwide

Connex’s US team is located in Miami’s iconic Security Building, at the heart of the Sunshine State’s tech hub. With additional offices in Spain, Sweden, Africa, and our global HQ in Manchester, UK, we’re driving the CX revolution worldwide.


Our AI and cloud-based solutions have helped hundreds of businesses worldwide enhance their customer engagement. At Connex, we’re committed to innovation, creativity, and expansion, which is why we attract and develop the best talent. Join us in shaping the future of customer experience.


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We know you'll love it

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We’re so confident your team and your customers will love our Connex solution as well as the quick set up, and rapid time to value. Join us for a tailored demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!

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If you want to learn more about how Connex is captaining the customer engagement revolution, drop us a call or a message!


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