Call Center Solutions

Less time, more calls


Maximize productivity with actionable performance insights

Connex enables call centers to maximize agent productivity across multiple campaigns, reduce resolution times, and exceed customer experience targets, all while increasing customer satisfaction scores.



Incredible results

Save your representatives’ time for what matters

Discover how Connex helped Digicall to:


  • Cut their typical call times in half
  • Drastically reduce agent training times
  • Gain real-time insights and visibility for all campaigns

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Why choose Connex

360° Visibility

360° Visibility

Monitor results and performance stats with real-time dashboards




Utilize customized reports to make informed business decisions


Decrease Churn

Decrease Churn

Increase customer and agent loyalty with satisfying CX processes


Athena AI Al

Let Athena AI handle processes, while agents deliver

  • Deploy Athena AI ASR IVR to expertly route calls without interruption
  • Discover where agents need to improve and what customer care about
  • Revamp your strategies with AI-generated performance reports and call analysis

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“The omnichannel solutions that come with Connex are fundamental to our strategic planning and how we service our customers.”

Zohar Green

Head of Business Growth and Improvement



Effective customer journeys

Providing actionable call center insights

Read our Q&A with Intelling’s Chief Commercial Officer, Craig Winnard, to learn how Connex:


  • Increased ROI for their clients through real-time reporting
  • Bridged complex customer journeys with omnichannel
  • Achieved compliance across strict governance requirements

Read Q&A


Want to know more?

If you want to learn more about how Connex is captaining the customer service revolution, drop us a call or a message!



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