Security and Reliability

Secure, stable and certified

Providing industry-leading security

When dealing with oodles of data, sensitive information and network integrations, it’s paramount that you can rely on your CX systems to remain robust and secure.


Connex prioritizes the integrity and security of your data at every step, so you can focus on running successful operations without worrying about potential breaches.

“Our goals here are to ensure 100% uptime with all our systems so that staff can work from anywhere. Connex has been the most stable platform that we have used to date.”

Tim Murray

IT Director

Keeping data private

Secure payment transactions

Our PCI DSS-certified payment system and robust data encryption enable businesses to securely process payment transactions across phone, live chat, and IVR self-service.


With over 4 billion interactions processed annually for our global clients, our platform offers consistent system availability and is rigorously audited to ensure the highest standards of security.

Secure & Compliant


As a part of Connex’s commitment to our clients’ information security, we are aligned with industry best practices and adhere to international standards.

Book a Demo

See Connex in action

To witness the power of the Connex platform for yourself, book a demo with our team today.

Book a demo

Want to know more?

If you want to learn more about how Connex is captaining the customer engagement revolution, drop us a call or a message!


    Connex needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time.

    For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.