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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
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Sunday 19th June 2022 marks Father’s Day across much of the globe. We recognize that the technology industry has to date been largely male dominated, which means there are countless fathers pushing technological boundaries to improve the way forward for not only the benefit of the larger global population, but for the future of their […] […]
Read More… from Celebrating Dads at ConnexAI this Father’s Day
For the fourth year, ConnexAI has ranked in the ‘Top 100 Fastest Growing Tech Companies’ at the 2022 Northern Tech Awards, jumping from 13th place in 2021 to 6th place in 2022. The Northern Tech Awards, presented by GP Bullhound on Thursday, the 16th of June 2022 at Manchester’s Albert Hall, celebrated the success […] […]
Read More… from ConnexAI jumps to 6th in Fastest Growing Tech Companies list
According to a study by North Highland, customer experience (CX) has surpassed price and product as the most important determinant of company growth. CX is now the battlefield on which businesses can strengthen or weaken their competitive advantage. A recent Consumer Reports study also found: • 57% of people had been so frustrated with phone […] […]
Read More… from 3 Ways to bust through more calls in less time
17th May 2022 marks World Telecommunications and Information Society Day (WTISD). An annual event dedicated to raising awareness of the possibilities that the use of the Internet and other information and communication technologies (ICT) can bring to societies and economies, as well as bridging the digital divide. With the aging of the global population becoming […] […]
Read More… from WTISD: Engaging And Facilitating Aging Customer Populations In CX Technology
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from Boosting CSAT scores by responding to customers more quickly
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from Attracting the best CX agents for your customer teams
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from ConnexAI Celebrates our Moms in Tech this Mother’s Day
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from 3 reasons to embrace agent coaching tech in contact centers
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from Utilizing CX teams to build customer trust: the top five techniques
Today (February 11th) is the International Day of Women and Girls in Science – a dedicated celebration of females working in STEM industries, and a commitment to full and equal access to and participation in science for women and girls. At ConnexAI, our software and services are driven by unrivalled scientific insight from our incredible […] […]
Read More… from Getting into Data Science: Celebrating the ConnexAI women making waves in tech
Shaping the Future of Customer Experience.
