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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
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Webinar Replay BPOs – Staying Competitive with AI Are you curious about how AI is revolutionizing the BPO landscape? In our most recent webinar, we sat down with Leo Lopez, co-founder of Calltastic, to unravel the mysteries behind AI’s impact on BPO competitiveness. Click here to access webinar recording Leo Lopez, […] […]
Read More… from [Webinar] BPOs – Staying Competitive with AI
Webinar Replay Contact Center AI: Use Cases and Security Concerns Looking to discover the innovative AI solutions and strategies reshaping the customer experience landscape? In this webinar, our team of technology specialists uncover the practical uses and security elements of Contact Center AI. We also speak with special guest Gayle Cathey, Director […] […]
Read More… from [Webinar] Contact Centre AI – Use Cases + Security Concerns
We are excited to announce that ConnexAI has been honored with the award for ‘Best Rebrand / Relaunch Campaign of the Year‘ at the 2023 Engage B2B Awards. Our company was recognized for our successful rebranding and marketing campaign, which helped to reposition Connex as a modern and innovative provider of cloud-based customer experience solutions. […] […]
Read More… from ConnexAI Wins ‘Best Rebrand Campaign of the Year’
We are thrilled to announce that ConnexAI has been awarded the prestigious title of ‘Best Client Support Team’ at the 2023 Prolific North Tech Awards. ConnexAI beat out some of the tech industry’s busiest customer service teams and fellow client support leaders to win this year’s award. “It is an honor for our entire Support […] […]
Read More… from ConnexAI wins ‘Best Client Support Team’ of 2023
In honor of Customer Service Week, we had the pleasure of interviewing Ethan Simister, Head of Enterprise Support at Connex. With over five years of dedicated service, Ethan’s journey from a 1st Line Support Engineer to leading our Enterprise Support team has equipped him with profound insights into the realm of customer service. Amidst the […] […]
Read More… from Connexer Spotlight: Achieving world-class customer support with Ethan Simister
In celebration of this year’s International Software Tester’s Day, we had the pleasure of interviewing our very own Claire McCrae, Software Testing Manager at Connex. With six years of hands-on experience in testing for customer experience (CX) products, Claire’s journey in software testing has provided her with unique insights into the intricacies of ensuring software […] […]
Read More… from Connexer Spotlight: Navigating CX and AI Testing with Claire McCrae
ConnexAI has had a historic year in 2022, one marked by unprecedented investment and growth for the business, the addition of hundreds of new features to our CX software, and incredible expansion across both our new and existing international offices. To commemorate this exceptional year and the brilliant Connexers who made it all possible, our […] […]
ConnexAI is proud to have won two awards at this year’s Prolific North Tech Awards, including ‘Cloud Technology Provider of the Year’ and ‘Tech Entrepreneur of the Year’ for CEO Nick Mealey. At this year’s ceremony, held in Manchester, ConnexAI beat out tough competition from some of the UK’s biggest tech brands and leaders to […] […]
Read More… from ConnexAI wins big at the Prolific North Tech Awards
Sunday 19th June 2022 marks Father’s Day across much of the globe. We recognize that the technology industry has to date been largely male dominated, which means there are countless fathers pushing technological boundaries to improve the way forward for not only the benefit of the larger global population, but for the future of their […] […]
Read More… from Celebrating Dads at ConnexAI this Father’s Day
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from ConnexAI Celebrates our Moms in Tech this Mother’s Day
Shaping the Future of Customer Experience.
