Author: Kayleigh Reid

Profile picture of Kayleigh Reid

Posts by Kayleigh Reid

ConnexAI Recognised as Unicorn Contender in Titans of Tech 2024 Report

Posted on by Kayleigh Reid

ConnexAI, a global software company based in the UK, has once again been tipped as a potential unicorn in the prestigious Titans of Tech 2024 report by GP Bullhound. Connex: Positioned for Unicorn Status Founded in 2013 by brothers Nick Mealey (CEO) and Richard Mealey (CTO), ConnexAI has solidified its position as a soon-to-be unicorn […] […]

Read More… from ConnexAI Recognised as Unicorn Contender in Titans of Tech 2024 Report

Resellers: How To Capitalise on the Growing Demand for AI

Posted on by Kayleigh Reid

Resellers: How To Capitalise on the Growing Demand for AI   In today’s rapidly evolving business landscape, the importance of exceptional customer engagement cannot be overstated. As companies strive to deliver seamless experiences across all touchpoints, the role of AI and automation in customer service has become increasingly prominent. For resellers, understanding how to leverage […] […]

Read More… from Resellers: How To Capitalise on the Growing Demand for AI

Are You Being Ghosted by Prospects? Tips to Boost Outbound Connectivity Rates for Sales Teams

Posted on by Kayleigh Reid

The spine-chilling sensation of reaching out, only to be met with silence. This Halloween, if your sales efforts feel like you’re trying to converse with the undead, it’s time to cast away those ghosts. Dive into these bewitching tips for superior customer engagement,masterful use of technology, and superior outbound connectivity. 1. How Can I Improve […] […]

Read More… from Are You Being Ghosted by Prospects? Tips to Boost Outbound Connectivity Rates for Sales Teams

The Workforce Awakens: How to Empower Your Team with Star Wars-Inspired Strategies

Posted on by Kayleigh Reid

Workforce is the process of ensuring employees are effectively utilised to achieve their personal goals as well as aligning them with the overall business KPIs. Taking the Star Wars universe as an example, we can compare the Workforce strategies employed by the Galactic Empire and the Rebel Alliance to understand how to effectively manage a […] […]

Read More… from The Workforce Awakens: How to Empower Your Team with Star Wars-Inspired Strategies

4 Ways AI Communication Will Transform Healthcare

Posted on by Kayleigh Reid

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

Read More… from 4 Ways AI Communication Will Transform Healthcare

ConnexAI UK head office awarded ISO 9001 accreditation

Posted on by Kayleigh Reid

ConnexAI is very proud to announce that we have achieved the internationally recognised ISO 9001 certification, with no findings. This accreditation ensures that our products and services meet the needs of our clients and partners through an effective quality management system. […]

Read More… from ConnexAI UK head office awarded ISO 9001 accreditation

Why your business needs Live Chat

Posted on by Kayleigh Reid

There’s a shift happening in the way we communicate. Think back 15 years ago, a phone was just a phone – you made calls on it because that’s what a phone was. Now your phone is your lifeline, with no end of communication methods; apps, text, video calls, emails, social media… the list goes on. […]

Read More… from Why your business needs Live Chat

Why PCI-DSS Is becoming invaluable to the future of our economy

Posted on by Kayleigh Reid

Previously, PCI-DSS was once considered just another standard security hoop for businesses to jump through, but has now become an essential springboard for businesses to thrive throughout the global pandemic.

Not only can PCI-DSS provide an extra layer of security for you and your customers when taking payments, but PCI-DSS is perfect for ensuring cash flow and business sustainability throughout COVID-19. […]

Read More… from Why PCI-DSS Is becoming invaluable to the future of our economy

Shaping the Future of Customer Experience.

Platform

Why Us

About Us

Get In Touch