IT / Infrastructure Solutions

You make the rules, we deliver results

Our platform, your procedures

With Connex’s omnichannel customer engagement platform, your business can integrate all communications and workforce management into one intuitive, user-friendly hub.

 

Our CX platform can access your existing network and security infrastructure with ease, ensuring data privacy, secure processes, and maximum uptime.

Marketplace

One flexible system, fully integrated

Through our built-in Marketplace, you can easily integrate Connex with more than 100 well-known CRM, finance, and automation programs. If that isn’t enough, your infrastructure team can communicate with your existing systems using our specialised workflow tools to send and receive only the information required for customer interactions.

API Syncing

Only what you need

Thanks to Connex’s custom API tools, you can rest assured that you’re only exporting and sharing the necessary information with teams and external programs.

Available 24/7

Exceptional support

Whatever your requirements or challenges, we have you covered. Our training program places an emphasis on hands-on training and demonstration to support you in defining your success and motivating your teams.

Additionally, our in-house support service is available 24/7 to our global client base, ensuring you maximum uptime and availability. 

“The omnichannel solutions that come with Connex are fundamental to our strategic planning and how we service our customers.”

Kerry Anderson

CTO

Customisable Platform

Craft Your Platform

Some contact centers are closed shops. At Connex, we’re different. We’ll give you the ability to customise countless platform settings, allowing you to build a secure system that work best for you.

Want to know more?

If you want to learn more about how Connex is captaining the CX revolution, drop us a call or a message!

    Disclaimer

    Connex needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time.

    For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.