Operations Solutions

Faster communications, more efficient processes

Seamless, reliable operations

Our omnichannel platform can benefit all operations departments, regardless of industry. Utilise Connex’s single, user-friendly hub to integrate communications from all channels, team up with AI, and use our collection of automation tools to improve the efficiency of your processes.

Automate your processes

Design campaigns with Flow

Without writing a single line of code, you can build automated communication flows using our user-friendly drag-and-drop Flow feature. Following a sale, you can automatically email invoices to customers and notify all relevant departments without having to lift a finger.

Form and PDF Builder

Build and distribute documentation

Use Form to create code-free web forms that capture your customers’ information or take their orders and automatically route them to your Operations department or stock managers. Combine with our PDF Builder feature to generate quotes, invoices, and agreements during interactions for maximum efficiency.

Keep everyone updated

Internal messaging

Send notifications to customers through any channel and use the private messaging feature to leave notes for other team members. Keep up to date on appointments, account changes, deliveries, shifts, or to expedite urgent requests. Full interaction history on each account can also help to give a holistic view to any team member who picks up the account.

"What I believe is so great about Connex is that omnichannel approach, you have that one stop solution where I don't need to integrate multiple services and suppliers, everything is here."

Sebastien Alexanderson


Want to know more?

If you want to learn more about how Connex is leading the omnichannel revolution for Ops departments, drop us a call or a message!


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