Legal Solutions

Grow and nurture your client base

Achieve a secure, efficient legal department

Using Connex’s Omni AI customer engagement platform, your legal teams can combine all communications into one secure, user-friendly hub. Make communications easier and faster, increase availability, attract more clients, and eliminate all unnecessary paperwork with our comprehensive suite of tools.

Omni AI

All channels, one hub

Interact with your clients over the channel of their choice, from email or phone call to SMS or even social media, live chat, or WhatsApp. Increase your availability, respond to client issues more quickly, and draw in new customers.

 

Our platform will also provide you with a comprehensive view of your clients’ history, details, and interactions, regardless of the channel. Speed up the process of gathering information and handle your clients more effectively.

Go paperless

Form and PDF Builder

Realise the paperless dream and stop sifting through all those mountains of documents. Digitally store all the pertinent documents and send them to your clients through the channel of their choice. Easily create and send forms with our Form feature.

Your data is safe with us

Secure and compliant communications

As a part of our commitment to deliver the highest levels of security and effective data protection for our clients, our platform is subject to regular, thorough auditing. To keep your company in compliance at all times, our platform adheres to industry best practices, and pertinent international standards.

“Satisfaction is the most important measure of success, and we have seen our business grow and our reputation increase as we were supported by Connex.”

Ian Bateman

Head of Customer Engagement

 

 

Bespoke IVRs

Create PCI Compliant IVRs

You want to make sure your clients are going to the right places. Create your own bespoke IVR with comprehensive routing capabilities.

 

Want to know more?

If you want to learn more about how Connex can help your law firm or legal department, drop us a call or a message!

 

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