Cloud Contact Centre

  Cloud Contact Centre Solutions Cloud contact centre solutions are revolutionizing the way companies interact with their customers. As technology advances, traditional call centre phone systems are being outpaced by cloud-based solutions, driving a widespread shift across industries. The appeal lies in their cost-effectiveness, scalability, and flexibility, as cloud solutions eliminate the need for expensive […] […]

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Why remote workers will benefit your business and improve productivity

With companies around the world adjusting their teams to new working styles, we explore the benefits that remote working can provide to your business and the positive impacts for your employees. […]

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Encouraging positive mental health across your remote workforce

As lockdown and social distancing measures move into yet another stage for workforces across the globe, concern for the wellbeing of the million’s of office-turned-home workers is on the rise. […]

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Why PCI-DSS Is becoming invaluable to the future of our economy

Previously, PCI-DSS was once considered just another standard security hoop for businesses to jump through, but has now become an essential springboard for businesses to thrive throughout the global pandemic.

Not only can PCI-DSS provide an extra layer of security for you and your customers when taking payments, but PCI-DSS is perfect for ensuring cash flow and business sustainability throughout COVID-19. […]

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Stay connected during COVID-19 with Connex’s home working solution

Following the ongoing health concerns surrounding the Coronavirus, ConnexAI would like to offer our help to support your business and any strategic continuity plans you may have during this time. […]

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How to drive team efficiencies when remote working

As concerns around the global pandemic increase, many employers are now taking the difficult decision to relocate their workforce to remote workers. […]

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How you can support flexible working with the right tech

Working 9-5, it’s not the only way to make a livin’. Flexible hours and the ability to work from home is quickly becoming a standard HR policy and moving away from being considered a “work perk” within UK companies. A recent Linkedin study has found a 78% increase in jobs advertising flexible working within the […] […]

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