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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
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ConnexAI Achieves SOC 2 Type 2: Reinforcing Trust and Security in Client Relationships We’re excited to announce that ConnexAI has successfully completed its SOC 2 (Type 2) audit. This accomplishment follows our SOC 2 (Type 1) assessment in May 2024 and demonstrates our ongoing dedication to maintaining the highest standards of security, compliance, and data […] […]
Read More… from ConnexAI Successfully Completes SOC 2 Type 2 Assessment
We are excited to share that ConnexAI has been shortlisted for six categories at The A.I. Awards. This recognition highlights our commitment to pushing the boundaries of artificial intelligence in customer experience and delivering impactful AI solutions across various industries. The A.I. Awards have officially revealed the shortlist, which you can view here. The categories […] […]
Read More… from ConnexAI Shortlisted for Six Categories at The A.I. Awards
ConnexAI, a global software company based in the UK, has once again been tipped as a potential unicorn in the prestigious Titans of Tech 2024 report by GP Bullhound. Connex: Positioned for Unicorn Status Founded in 2013 by brothers Nick Mealey (CEO) and Richard Mealey (CTO), ConnexAI has solidified its position as a soon-to-be unicorn […] […]
Read More… from ConnexAI Recognised as Unicorn Contender in Titans of Tech 2024 Report
ConnexAI Achieves the highest appraisal of Quality Assurance during ISO 9001 Surveillance audit […]
Read More… from Championing Data Privacy in 2024: Empowering Users and Protecting Information
8 CX Trends to Look Out for in 2024: A Glimpse into the Future of Customer Experience The world of customer experience (CX) is undeniably dynamic, continuously evolving in sync with the rapid changes in technology and consumer behaviours. As businesses across the globe begin planning and implementing their strategies for 2024 and beyond, keeping […] […]
We are excited to announce that ConnexAI has been honored with the award for ‘Best Rebrand / Relaunch Campaign of the Year‘ at the 2023 Engage B2B Awards. Our company was recognised for our successful rebranding and marketing campaign, which helped to reposition Connex as a modern and innovative provider of cloud-based customer experience solutions. […] […]
Read More… from ConnexAI Wins ‘Best Rebrand Campaign of the Year’
We are thrilled to announce that ConnexAI has been awarded the prestigious title of ‘Best Client Support Team’ at the 2023 Prolific North Tech Awards. ConnexAI beat out some of the tech industry’s busiest customer service teams and fellow client support leaders to win this year’s award. “It is an honor for our entire Support […] […]
Read More… from ConnexAI wins ‘Best Client Support Team’ of 2023
The spine-chilling sensation of reaching out, only to be met with silence. This Halloween, if your sales efforts feel like you’re trying to converse with the undead, it’s time to cast away those ghosts. Dive into these bewitching tips for superior customer engagement,masterful use of technology, and superior outbound connectivity. 1. How Can I Improve […] […]
In honor of Customer Service Week, we had the pleasure of interviewing Ethan Simister, Head of Enterprise Support at Connex. With over five years of dedicated service, Ethan’s journey from a 1st Line Support Engineer to leading our Enterprise Support team has equipped him with profound insights into the realm of customer service. Amidst the […] […]
Read More… from Connexer Spotlight: Achieving world-class customer support with Ethan Simister
We are delighted to announce that ConnexAI has been shortlisted for three awards at the 2023 Prolific North Tech Awards. The Prolific North Tech Awards honour the remarkable innovations, teams, and individuals who are putting the North’s tech sector on the map. We are thrilled to be shortlisted in the following categories: SaaS Company of […] […]
Read More… from ConnexAI shortlisted for three awards at the 2023 Prolific North Tech Awards
Shaping the Future of Customer Experience.
