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Connex wins ‘Best Client Support Team’ of 2023

By Sean Fielding

Published 10 November 2023

We are thrilled to announce that Connex has been awarded the prestigious title of ‘Best Client Support Team’ at the 2023 Prolific North Tech Awards.

Connex beat out some of the tech industry’s busiest customer service teams and fellow client support leaders to win this year’s award.

Photograph of the Connex team holding their awards from the Prolific North Tech Awards 2023.
The Connex team holding their award at this year’s Prolific North Tech Awards

“It is an honor for our entire Support team to receive this award, and it gives me great joy to see them receive the recognition they deserve. Everyone at Connex and, most importantly, our clients worldwide, are extremely grateful for the team’s perseverance, hard work, and dedication to providing world-class 24/7 support.” – Tony Warding, Global Director of Support at Connex.

Connex previously won the title of ‘Cloud Technology Provider of the Year’ at the 2022 Prolific North Tech Awards, receiving recognition for our innovative CX platform and rapid advancements in customer engagement technology.

Curious to learn more about Connex’s award-winning support team? Dive into an insightful Q&A with Ethan Simister, Head of Enterprise Support, by clicking here.

For more information about Connex’s cloud-based customer engagement platform, visit

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