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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
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As the purchasing habits of potential customers continue to evolve and the level of choice available to them expands every day, the need for strong brand reputation has never been more important for modern businesses. […]
Read More… from Strengthening your business reputation through omnichannel
Whether it’s an endless queue of waiting customers, disjointed processes or questions over personal performance; there are many potential pain points facing agents in the field. […]
Read More… from 4 customer service agent frustrations that omnichannel can solve
ConnexAI is overjoyed to be named as one of the Top 100 fastest growing technology companies outside of London, ranking at #59 in the 2020 list. Our hardworking team has been recognised at this year’s Northern Tech Awards ceremony, following a year of continued platform development excellence and expansions across our Manchester headquarters and South […] […]
Read More… from ConnexAI named in top 100 fastest growing tech companies
As concerns around the global pandemic increase, many employers are now taking the difficult decision to relocate their workforce to remote workers. […]
Read More… from How to drive team efficiencies when remote working
Working 9-5, it’s not the only way to make a livin’. Flexible hours and the ability to work from home is quickly becoming a standard HR policy and moving away from being considered a “work perk” within UK companies. A recent Linkedin study has found a 78% increase in jobs advertising flexible working within the […] […]
Read More… from How you can support flexible working with the right tech
Shaping the Future of Customer Experience.
