Tag: whisper coaching

3 reasons to embrace agent coaching tech in contact centers

Posted on by Sean Fielding

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

Read More… from 3 reasons to embrace agent coaching tech in contact centers

5 Common contact center fears + how agents can overcome them

Posted on by Sean Fielding

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

Read More… from 5 Common contact center fears + how agents can overcome them