Solutions | By Department

We’ve got your department covered

Speak to an expert

Numerous benefits for every department

Each department across industries has its own unique set of challenges, but ConnexAI can help them all. Go omnichannel, leverage our platform’s multiple features, make your communications faster and more efficient, and see instant results.

133%

Increase in workforce productivity

60%

Average increase in sales

99%

Of our clients would recommend us

36%

Increase in customer satisfaction

Complete control over your department's processes

Operations

Improve Operational efficiencies

Customer Service

Customer Service has never been easier

HR

Power-up your HR department

Marketing

Create marketing campaigns that deliver

Sales

See the benefits of Sales and Connex

Legal

Secure your legal departments

IT & Infrastructure

Improved IT departments

 

 

Omni

All customer data, all channels, one hub

Customers expect nothing less than a consistent experience across multiple channels, and 73% will switch brands if they don’t get it. With Connex’s Omni centralized hub, an agent can move between all social media channels with ease.

 

Power up with Athena

Increase revenue with tailored, in-depth consumer insights

Businesses that generate customer insights can see up to a 40% improvement in sales productivity. By integrating your CRM with ConnexAI, you can track interactions across platforms. Leverage real-time analytics and customize customer-specific procedures.

 

 

 

 

 

Reporting & Analytics

Maximize Productivity

Monitor quality, call center performance, and gain insight into your customer’s journey. React to the peaks and troughs of activity to maximize your team’s productivity and your bottom line.

 

“The Omni solutions that come with ConnexAI are fundamental to our strategic planning and how we service our customers.”

Kerry Anderson

Intelling

Free Trial?

See ConnexAI in action

We are so confident your team and your customers will love our CX solutions, as well as the quick set up time, that we’re offering a 1-month free trial. Give it a go!

 

Book a demo

Want to know more?

If you want to learn more about how ConnexAI is captaining the customer engagement revolution, drop us a call or a message!

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