Mid-Market Contact Centre Solutions

Expand into new territories with Connex

Seize every opportunity

Achieve top-of-the-line customer engagement without exceeding your company budget with Connex’s Omni AI platform and range of features.

 

Reach your customers anywhere, anytime, on any channel. Pair up with AI to save your agents’ time and allow them to focus on high value interactions.

Effective customer tools

Increase sales through user data

Discover how Admiral used the Connex platform to:

 

  • Increase sales by flexibly working across multiple campaigns
  • Gain full visibility of their sales teams’ productivity
  • Improve the efficiency of their customer advisors

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Scalable

Matching your business’ growth

Let us help you grow with our fully scalable CX plaform.

Handle more interactions, switch channels seamlessly, design campaigns that actually serve your needs, and scale them at will – and do it affordably.

Secure

Unwavering data privacy

Your data security is our number one mission. Our systems are subjected to rigorous auditing to ensure high standards of security and robust data protection.

 

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Seamless

Omni AI availability

Be available across all channels, let your agents switch between them depending on the caller’s needs, see who’s reaching out and their full interaction history and details, and set up sophisticated flows to sort calls.

“We want to spend less time calling the wrong people, more time calling the right people. And Connex allows you to do that.”

Sebastien Alexanderson

National Debt Advisors

Want to know more?

If you want to learn more about how Connex is captaining the customer engagement revolution and helping small and medium-sized businesses worldwide, drop us a call or a message!