Category: Customer Services

Improving customer loyalty and brand reputation through Omni

Posted on by Sean Fielding

Following our analysis of how omnichannel can help with connecting to your customers, we explore how omnichannel features can provide valuable insights improve your processes. […]

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How you can support flexible working with the right tech

Posted on by Sean Fielding

Working 9-5, it’s not the only way to make a livin’. Flexible hours and the ability to work from home is quickly becoming a standard HR policy and moving away from being considered a “work perk” within UK companies. A recent Linkedin study has found a 78% increase in jobs advertising flexible working within the […] […]

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