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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
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As one of the UK’s largest double glazing and home improvement companies, Everest relies on its customer engagement strategy to generate sales and retain strong customer relationships.
After facing problems with a previous supplier, Everest were attracted to ConnexAI for its robust platform and security features. Now with a partnership boasting 100% uptime over seven years, ConnexAI and Everest’s collaboration continues to drive revenue and boost performance year on year.
Everest commended ConnexAI for their speed of resolutions and “extremely knowledgeable” internal customer support team who take a proactive approach to customer fulfillment.
Everest have continued to grow their customer engagement strategy, making use of the full suite of Connex’s Omni functionality with everything from Dialer to Live Chat.
If you want to learn more about how ConnexAI is captaining the customer engagement revolution, drop us a call or a message!
Shaping the Future of Customer Experience.
