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ConnexAI Successfully Completes SOC 2 Assessment

By Sean Fielding

Published 17 May 2024

ConnexAI Completes SOC 2 Assessment: Affirming Security Processes and Strengthening Client Relationships

We’re thrilled to announce that ConnexAI has successfully completed our SOC 2 (Type 1) audit.

This independent validation signifies our unwavering commitment to the highest standards of security, compliance, and data protection for our customers.

What is SOC 2?

SOC 2 (System and Organization Controls 2) is a widely recognized auditing standard that assesses a service organization’s controls for security, availability, integrity, confidentiality, and privacy. The successful completion of a SOC 2 report demonstrates that ConnexAI has implemented robust security measures to safeguard your data and ensure the continued operation of our platform and software solutions.

There are two types of SOC 2 audits that a business can complete: Type 1 and Type 2. SOC 2 (Type 1) evaluates whether a business’ controls are designed properly at a point in time, whereas SOC 2 (Type 2) evaluates whether controls are designed and functioning as intended over a specified period of time.

What this Means For Our Valued Customers

The result of our SOC 2 audit demonstrates Connex’s deep investment in providing secure services.

By choosing ConnexAI, our customers can rest assured that:

  • Your data is in safe hands: We have implemented stringent controls to protect your sensitive information from unauthorized access, breaches, and cyber threats.
  • Our platform is reliable and available: We prioritize uptime and have established measures to ensure the consistent and dependable operation of our services.
  • We comply with industry regulations: Our SOC 2 compliance aligns with various data security regulations, giving you peace of mind.
  • You can focus on your business: With robust security measures in place, you can concentrate on core business activities with the confidence that your data is secure.

Aligning with Industry Standards: Building on a Strong Foundation

SOC 2 complements other frameworks, standards, and privacy rules that ConnexAI has already attained, including ISO 27001, Cyber Essentials, ISO 22301, HIPAA, and PCI DSS. This comprehensive approach builds on our existing strong foundation and provides further assurance to our client base that we adhere to the most stringent controls across the industry.

A Commitment to Continuous Security

At ConnexAI, security is not a one-time achievement; it’s an ongoing process. We are dedicated to continuously improving our security controls, technology, and processes to adapt to evolving threats and maintain the highest level of protection for your data.

Partnering with Confidence

The SOC 2 report underscores our commitment to building trust and transparency with our customers. By choosing ConnexAI, you gain a partner dedicated to safeguarding your data and ensuring the success of your operations. You can learn more about Connex’s security practices here: https://connexone.io/security-and-reliability/

If you are interested in viewing Connex’s SOC 2 report, please contact our Director of Compliance, Bethany Longthorne, at bethany.longthorne@connexone.co.uk.

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