Manchester, UK – September 25, 2024
ConnexAI, the all-in-one customer experience software and AI provider, is excited to announce the appointment of Bridget Hayes as Head of Channel, joining Vice President of Channel Sales, Bobby Hall.
With over 20 years of experience in driving channel growth and building strategic partnerships, Hayes will lead ConnexAI’s Channel Program and expand its impact globally.
Prior to joining ConnexAI, Hayes held key leadership roles, including Sales Leader at KORE and Global Marketing Director at Black Box, where she successfully led teams across multiple regions and industries. Her extensive expertise in omnichannel strategy, market expansion, and sales leadership will be critical as ConnexAI continues its global growth.
“We’re thrilled to have Bridget on board to drive our Channel strategy forward at ConnexAI,” said Nick Richardson, European Sales Director at ConnexAI. “Her extensive experience and passion for building strategic partnerships will be key in expanding our reach and delivering even greater value to our clients.”
“I am excited to join the ConnexAI family to spearhead our Channel strategy,” said Bridget Hayes. “ConnexAI is poised for incredible growth with its flagship AI product, Athena, and I am continually amazed by its potential. As a firm believer in the Channel ecosystem, I believe our innovative AI-driven solutions, combined with human-centric sales and customer service tools, will inspire similar excitement among our Channel partners.”
In the traditional IT reseller market, ConnexAI continues to empower partners to deliver complete solutions for call centers and enterprise businesses, seamlessly integrating the necessary hardware with products like Athena and Omni to enhance agent performance.
About ConnexAI
ConnexAI is a leading customer engagement platform that empowers businesses with AI-driven communication tools, advanced analytics, and automation capabilities. ConnexAI’s innovative Athena AI platform enables organisations to deliver personalised, seamless customer experiences across channels.
These innovations have recently earned ConnexAI finalist nominations in four categories at The A.I. Awards, including ‘Best Use of AI in Customer Service’ and ‘Most Advanced AI Environment,’ demonstrating Athena’s widespread impact across industries.
For media inquiries, please contact:
Sean Fielding
ConnexAI
sean.fielding@connex.ai
