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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
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ConnexAI Achieves SOC 2 Type 2: Reinforcing Trust and Security in Client Relationships We’re excited to announce that ConnexAI has successfully completed its SOC 2 (Type 2) audit. This accomplishment follows our SOC 2 (Type 1) assessment in May 2024 and demonstrates our ongoing dedication to maintaining the highest standards of security, compliance, and data […] […]
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We are excited to share that ConnexAI has been shortlisted for six categories at The A.I. Awards. This recognition highlights our commitment to pushing the boundaries of artificial intelligence in customer experience and delivering impactful AI solutions across various industries. The A.I. Awards have officially revealed the shortlist, which you can view here. The categories […] […]
Read More… from ConnexAI Shortlisted for Six Categories at The A.I. Awards
Can AI coaching transform your customer service team’s performance? In today’s AI-enhanced world, customer expectations are continually rising, and the ability to enhance the customer experience (CX) is crucial for any business. Traditional coaching methods in customer service are now struggling to keep up with the rapid changes in the industry, making it hard for […] […]
Read More… from AI-Powered Coaching: Your Secret Weapon for Customer Success
Shaping the Future of Customer Experience.
