AI Chatbots In recent years, Artificial Intelligence has demonstrated its potential to transform business operations across various industries. The impact of AI innovations has been particularly notable in the customer engagement landscape. Numerous features of Call Centre AI have proven highly beneficial, contributing significantly to advancements in customer engagement, especially within call centre environments, […] […]
Tag: chat bot
Why your business needs Live Chat
There’s a shift happening in the way we communicate. Think back 15 years ago, a phone was just a phone – you made calls on it because that’s what a phone was. Now your phone is your lifeline, with no end of communication methods; apps, text, video calls, emails, social media… the list goes on. […]
