Our Clients

At the heart

of what we do

Powering the world’s biggest brands

Our success doesn’t just come from the implementation of our enterprise-level software, it comes from the great, long-lasting partnerships we form with our clients.

Read about our success stories below.

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Exact Medicare

Exact Medicare revolutionized customer service and operations with Athena, delivering unparalleled insights and efficiency.

Calltastic

Discover how Calltastic improved customer service and operations using our user-friendly platform and real-time insights.

Risetek Global

Harnessing the power of omnichannel capabilities, Risetek has optimized customer operations to maximize availability and business growth.

Old Mutual

ConnexAI provided Old Mutual with real-time insights on their 3000+ user performance, and reduced quote times by 81%.

TAPS

TAPS, a USA charity organisation dedicated to supporting veterans and their families, has experienced 100% uptime with Connex.

Optegra

Optegra, the UK’s leading eye healthcare provider, saw an instant boost in CSAT scores following their onboarding with Connex.

Admiral

By leveraging Omni, Admiral are able to deploy multiple campaigns at once ensuring high availability and increasing sales.

Everest

With 100% uptime in 7 years, our partnership with one of the leading UK home improvement companies continues to prosper year-on-year.

Intelling

Real-time reporting is the centre pin of business for Intelling, a leading BPO with presence across the UK, South Africa and India.

 

Digicall

Digicall has achieved more visibility for clients, automated workflows, and shorter talk times and agent training.

HomeShield Direct

Balancing rapid growth with the delivery of quality, reputable customer service to their customers.

National Debt Advisors

How NDA overhauled their outreach processes to win the National Best Debt Counselling award.

A word from some of our clients

Join the ConnexAI Platform Suite and demo all our powerful products.

“It’s been absolutely excellent. We’re able to look at conversion rates, productivity and how many touchpoints we had with customers.”

Ola Spencer, Optegra Eye Health Care

“The visibility for your wrap time, wait times, and your ready time allows you to break it down a lot simpler than what the old dialers would.”

Andrew Gilbert, Admiral Group

“We’re excited about the level of service. It’s not only just about the technology, it’s about the human connection.”

 

Bonnie Carroll, TAPS

“ConnexAI, wow. It’s been such a game changer and helped us so much with all our efficiencies and procedures.”

 

Jan Marais, Old Mutual
133%

Increase in workforce productivity

60%

Average increase in Sales

99%

Of our clients would recommend us

36%

Increase in customer satisfaction

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Witness ConnexAI in action

We’re so confident your team and your customers will love our CX platform as well as the quick set up, and rapid time to value. Join us for a tailored demonstration and see just how quickly your business can benefit from our industry leading features.
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