ConnexAI named by Vivatech: Top 100 Next Unicorns Read More
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Athena
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Omni
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Quality AI
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Form
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Knowledge
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Marketplace
Our AI Platform
- Assessment Center
- Scorecards
- Transcript Search
Quality Features
- PDF Builder
- Pricing Matrix
Form Features
- Themes
- Article Builder
Knowledge Features
- Integrations
Marketplace Features
New Product Suite
Conversational AI-driven excellence, scalable to any organization
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By Department
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By Industry
Our AI Solutions
New Product Suite
Conversational AI-driven excellence, scalable to any organization
New Product Suite
Conversational AI-driven excellence, scalable to any organization
New Product Suite
Conversational AI-driven excellence, scalable to any organization
New Product Suite
Conversational AI-driven excellence, scalable to any organization
Featured Content
Series C funding round complete
Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
Explore Athena AI
AI Guru
Empower your teams with AI Guru, the intelligent in-house coach designed to streamline user processes and boost productivity.
Benefits of AI Guru
Quality
Improve user output quality to ensure you’re getting the most out of your workforce
Enlighten
Instantly access information with integrated knowledge bases
Coach
AI-driven prompts for optimized interactions and success in support or sales
Insights
Save time with automated summarization and extraction of key details
AI Guru
Real-time, intelligent support for users
AI Guru is your revolutionary internal assistant, designed to streamline user communications and boost productivity. AI Guru transforms how teams operate when interacting with customers, offering instant access to practical knowledge, advanced conversational capabilities, and unparalleled support.
Allow agents to handle a wider range of queries
AI Guru analyses complex queries and questions during interactions, providing users with accurate answers to fulfil customer requests.
Precise data at lightning speed
AI Guru seamlessly integrates with your knowledge base, providing instant access to relevant and accurate information.
Learn and adapt through your personalized model
By learning and adapting through your personalized model, AI Guru evolves with your business needs and customer expectations, providing personalized and efficient support.
Dynamic guidance in real-time
Enhance agent performance by offering instant access to accurate answers and contextually relevant information. AI Guru analyses complex queries and delivers precise answers quickly and efficiently, reducing the time agents spend searching for information.
Knowledge base recommendations
AI Guru quickly accesses your knowledge base to provide agents with precise answers and contextually relevant article suggestions, ensuring smooth interactions and faster completion times.
Industry-Leading AI Support
Advantages of AI Guru:
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Cost-Effective
AI Guru reduces agent training time and costs, provides instant access to company knowledge, ensures immediate productivity, and leads to faster ROI.
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Live Support
Provide fast, comprehensive user support without heavy reliance on extensive training and managerial oversight, allowing experienced staff to focus on complex tasks and strategic initiatives.
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Boost Satisfaction
Decrease response times, ensure accurate and immediate answers, and achieve more satisfying customer interactions.
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Advanced AI algorithms
Seamlessly integrate with your knowledge base, providing precise answers within seconds, reducing distractions and administrative time, and enhancing overall efficiency and productivity for agents handling a wide range of queries.
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Dynamic Guidance in Real-Time
Real-time call transcripts offer immediate written records of customer interactions, facilitating swift analysis and issue resolution, while real-time coaching amplifies responsiveness and customer satisfaction with quick referencing and accurate responses.
"Our ability to use ConnexAI reporting to make sure that we're monitoring channels in real time, and making staffing adjustments as quickly as possible, drives satisfaction for a lot of our customer-driven companies.”
Book your discovery session
See ConnexAI in action
We’re so confident your team and your customers will love our AI Guru solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!
Shaping the Future of Customer Experience.