Solutions | By Department

We’ve got your department covered

Speak to an expert

Numerous benefits for every department

Each department across industries has its own unique set of challenges, but ConnexAI can help them all. Go omnichannel, leverage our platform’s multiple features, make your communications faster and more efficient, and see instant results.

133%

Increase in workforce productivity

60%

Average increase in sales

99%

Of our clients would recommend

36%

Increase in customer satisfaction

Complete control over your departments

Operations

Improve Operational efficiencies

Customer Service

Customer Service has never been easier

HR

Power-up your HR department

Marketing

Create marketing campaigns that deliver

Sales

See the benefits of Sales and Connex

Legal

Secure your legal departments

IT & Infrastructure

Improved IT departments

Omni

All customer data, all channels, one hub

Customers expect nothing less than a consistent experience across multiple channels, and 73% will switch brands if they don’t get it. With Connex’s Omni centralised hub, an agent can move between all social media channels with ease.

 

Power up with Athena

Increase revenue with tailored, in-depth consumer insights

Businesses that generate customer insights can see up to a 40% improvement in sales productivity. By integrating your CRM with ConnexAI, you can track interactions across platforms. Leverage real-time analytics and customise customer-specific procedures.

Reporting & Analytics

Maximise Productivity

Monitor quality, performance, and gain insight into your customer’s journey. React to the peaks and troughs of activity to maximise your team’s productivity and your bottom line.

“The Omni solutions that come with ConnexAI are fundamental to our strategic planning and how we service our customers.”

Kerry Anderson

Intelling

Book your discovery session

See ConnexAI in action

We’re so confident your team and your customers will love our Omni solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features. Give it a go!

Book a demo

Want to know more?

If you want to learn more about how ConnexAI is captaining the customer engagement revolution, drop us a call or a message!

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