Role: Technical Support (Spanish Speaking)
Location: Manchester, UK
Function: Technology Support (1st Line)
Languages: English & Spanish
Start your technical support career at ConnexAI with an award-winning support team focused on
training and developing you into a product expert on one of the most exciting SaaS platforms in the
communications industry.
The role
Begin with an 8-week personalised training course on the Connex One product suite, which will
equip you with the tools to provide stellar customer support as the first point of contact for Spanish-speaking ConnexAI clients.
Our 24/7 support model will provide opportunities to support clients worldwide. You will provide
technical support through various communication methods, ensuring we live up to the reputation of
delivering world-class customer service.
About us
We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve
customer service, and increase efficiency across various industries.
Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami,
Melbourne, and South Africa, and we’re not done yet- we’re still growing at incredible rates. We are
soon likely to become Manchester’s tech Unicorn.
Why join us?
• Enjoy an excellent training program from the day you start at ConnexAI.
• You will have the opportunity for accelerated career progression, with many of our
performing first-liners elevating themselves to 2nd line support within 12 to 18 months.
• Work with an award-winning support team who have worked hard to build a collaborative
culture.
• Engage with our Spanish-speaking clients
• You will have an interest in technology.
• You enjoy a fast-paced environment with a diverse set of problemsto solve
• You have the flexibility to work night shifts and some weekends.
Who is suitable for the role?
• You will have strong communication skills.
• You will have an interest in technology.
• You enjoy a fast-paced environment with a diverse set of problemsto solve
• You have the flexibility to work night shifts and some weekends.
