ConnexAI Achieves SOC 2 Type 2: Reinforcing Trust and Security in Client Relationships
We’re excited to announce that ConnexAI has successfully completed its SOC 2 (Type 2) audit.
This accomplishment follows our SOC 2 (Type 1) assessment in May 2024 and demonstrates our ongoing dedication to maintaining the highest standards of security, compliance, and data protection for our valued customers.
What is SOC 2?
SOC 2 (System and Organization Controls 2) is an industry-recognised auditing standard that evaluates a service organization’s systems and processes for security, availability, integrity, confidentiality, and privacy. Achieving SOC 2 compliance is an independent validation of our commitment to implementing comprehensive and effective security measures to safeguard your data and ensure the reliability of our platform and software solutions.
SOC 2 audits come in two forms: Type 1 and Type 2.
SOC 2 (Type 1) evaluates whether a company’s controls are properly designed at a specific point in time, whereas SOC 2 (Type 2) assesses whether these controls are not only designed effectively but are also consistently functioning as intended over a defined period. By completing our SOC 2 (Type 2) audit, ConnexAI has demonstrated the long-term effectiveness of our security controls.
What This Means for Our Valued Customers
The successful completion of our SOC 2 Type 2 audit underscores ConnexAI’s commitment to security excellence, assuring our clients that:
- Your data is protected continuously: Our SOC 2 Type 2 certification confirms that we have implemented and maintained stringent security controls to safeguard your sensitive information against unauthorised access, breaches, and cyber threats over time.
- Our platform is reliable and resilient: We prioritise service uptime and have established rigorous measures to ensure our services are consistently available and dependable.
- We meet industry standards and regulations: Our SOC 2 compliance aligns with various data security regulations, providing you with the confidence and peace of mind that your information is managed in accordance with best practices.
- You can focus on what matters: With robust, verified security measures in place, you can concentrate on growing your business, knowing that ConnexAI is committed to the safety and integrity of your data.
Aligning with Industry Standards: Building on a Strong Foundation
SOC 2 compliance is a key component of our broader commitment to security. This certification complements other certifications and standards ConnexAI has achieved, such as ISO 27001, Cyber Essentials, ISO 22301, HIPAA, and PCI DSS. By adhering to these frameworks, we build upon our already strong foundation and provide further assurance that ConnexAI is fully committed to upholding the most stringent security controls in the industry.
A Commitment to Continuous Security
At ConnexAI, achieving SOC 2 Type 2 certification is not the end—it’s part of our ongoing dedication to security and improvement. We are committed to continuously enhancing our security controls, technology, and processes to adapt to evolving threats and provide the highest level of protection for your data.
Partnering with Confidence
Our SOC 2 Type 2 certification strengthens the trust and transparency we build with our customers. By choosing ConnexAI, you are partnering with a provider that prioritises the security of your data and is dedicated to the success of your business operations.
If you are interested in learning more about ConnexAI’s security practices, please visit our Security and Reliability page. To request a copy of our SOC 2 report, please contact our Director of Compliance, Bethany Longthorne, at bethany.longthorne@connex.ai.
Thank you for your trust and continued partnership. We are committed to providing secure, reliable solutions that empower your business every step of the way.
