Athena | AI Voice

Empower Your Brand with Customisable Voice Solutions

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AI Voice

 

Foster humanistic interactions across any channel, improving your communication and overall customer satisfaction with intelligent text-to-speech assistance from AI Voice.

Benefits of AI Voice

No code

No code

No code needed, drag-and-drop elements to build even the most complex of workflows

Train

Train

Build using both digital and voice-based input

CSAT

CSAT

Promotes customer self-service to speed up interaction resolution time

Reduces

Reduces

Reduces repetitive task workloads enabling agents to concentrate on more meaningful interactions

AI Voice

Tailored communication that represents your brand

With sophisticated linguistic programming tailored to your brand’s tone of voice, formality, and language requirements, Athena’s Text-to-Speech (TTS) and Speech-to-Text (STT) solutions seamlessly integrate with your business. By creating authentic AI voices that match or enhance your brand identity,
Athena ensures consistent and engaging customer interactions. Athena Text-To-Speech offers a range of configurations, enabling you to build a voice that represents your brand’s unique characteristics, helping to strengthen brand recognition and customer satisfaction.

Automate your customer service needs

Combine historic insights with carefully crafted speech patterns and sensibilities to represent your company with AI voice interactions based on expected enquiries, freeing up vital human resources.

Instant brand recognition across digital channels

Effortlessly converse through TTS functionality with impressive precision options, to craft a customer-facing tool that will represent your company with conversational traits synonymous with your brand. Configure tone of voice, formality, and even language complexity, to engage customers in a manner appropriate to them and to your business.

Multilingual capabilities and personalisation

Communicate with a variety of customers via channels, languages and speech patterns most suited to them, boosting customer satisfaction. Prime your AI Agent for use at times that are conducive to providing the most personal level of support, fostering positive customer attitudes with your responsiveness.

Let your brand voice come alive

Advantages of AI Voice:

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  • Simplicity

    Easily scale AI Agents to handle varying call volumes without the need for additional staff, especially during peak times
    .

  • Personal

    Select from both digital and voice-based input to maintain security and personalise interactions
    .

  • Consistency

    Manage voice communication between AI agents and customers to ensure consistency in brand identity and levels of support

"The ConnexAI platform will take us even farther in the future."

Tika Solis

Call Center Manager | RiseTek Global

Book your discovery session

See ConnexAI in action

We’re so confident your team and your customers will love our Text-To-Speech solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!

Book a demo