ConnexAI named by Viva Tech: Top 10 Next Unicorns

Product

Clients

Company

ConnexAI named by Viva Tech: Top 10 Next Unicorns

Industry

Government & Non-Profit

Modernise Public Services with Intelligent AI Agents

Industry

Government & Non-Profit

Modernise Public Services with Intelligent AI Agents

Industry

Government & Non-Profit

Modernise Public Services with Intelligent AI Agents

Industry

Government & Non-Profit

Modernise Public Services with Intelligent AI Agents

Efficient, Reformed Public Facing Services

AI Agents designed to support government bodies in delivering citizen services quickly and securely. Handle queries across departments via voice, chat and email, while reducing wait times and improving accessibility.

Benefits Enquiries

Guide users through eligibility, applications, and status updates for government benefits.

Housing Support

Handle requests for housing applications, automate maintenance ticketing and requests, and provide local authority updates.

Licensing & Permits

Help service users apply for licences or permits and track their application progress.

Appointment Booking

Automate bookings for in-person visits, document submission, and other council services.

Legal Aid & Advice

Provide information on accessing legal assistance, public defenders, and legal rights.

Multilingual Support

Deliver services in multiple languages to ensure accessibility for all communities.

Public Health Updates

Share guidance on vaccinations, health policies, and local health services.

General Citizen Enquiries

Automate common queAutomate responses to queries around common issues such as council tax, waste collection, and elections.stions around council tax, waste collection and elections.

Efficient, Reformed Public Facing Services

AI Agents designed to support government bodies in delivering citizen services quickly and securely. Handle queries across departments via voice, chat and email, while reducing wait times and improving accessibility.

Benefits Enquiries

Guide users through eligibility, applications, and status updates for government benefits.

Housing Support

Handle requests for housing applications, automate maintenance ticketing and requests, and provide local authority updates.

Licensing & Permits

Help service users apply for licences or permits and track their application progress.

Appointment Booking

Automate bookings for in-person visits, document submission, and other council services.

Legal Aid & Advice

Provide information on accessing legal assistance, public defenders, and legal rights.

Multilingual Support

Deliver services in multiple languages to ensure accessibility for all communities.

Public Health Updates

Share guidance on vaccinations, health policies, and local health services.

General Citizen Enquiries

Automate common queAutomate responses to queries around common issues such as council tax, waste collection, and elections.stions around council tax, waste collection and elections.

Efficient, Reformed Public Facing Services

AI Agents designed to support government bodies in delivering citizen services quickly and securely. Handle queries across departments via voice, chat and email, while reducing wait times and improving accessibility.

Benefits Enquiries

Guide users through eligibility, applications, and status updates for government benefits.

Housing Support

Handle requests for housing applications, automate maintenance ticketing and requests, and provide local authority updates.

Licensing & Permits

Help service users apply for licences or permits and track their application progress.

Appointment Booking

Automate bookings for in-person visits, document submission, and other council services.

Legal Aid & Advice

Provide information on accessing legal assistance, public defenders, and legal rights.

Multilingual Support

Deliver services in multiple languages to ensure accessibility for all communities.

Public Health Updates

Share guidance on vaccinations, health policies, and local health services.

General Citizen Enquiries

Automate common queAutomate responses to queries around common issues such as council tax, waste collection, and elections.stions around council tax, waste collection and elections.

AI Mandated to Support You and Your People

AI Mandated to Support You and Your People

From licence renewals to benefit checks, Athena streamlines public-sector workflows by automating routine forms, routing complex cases intelligently, surfacing policy insights, and more.

From licence renewals to benefit checks, Athena streamlines public-sector workflows by automating routine forms, routing complex cases intelligently, surfacing policy insights, and more.

Citizen Service Automation

ConnexAI transforms how public services are delivered by automating access to key information and services. Service users can get support 24/7 on the channel they choose.

Enhanced Internal Operations

AI Guru equips staff with rapid access to internal procedures, reducing training time and improving consistency across departments. This boosts service efficiency and helps maintain compliance.

Voice Support at Scale

AI Voice answers thousands of queries daily, freeing up agents and reducing call volumes during peak periods. It improves the accessibility of essential services.

Citizen Service Automation

ConnexAI transforms how public services are delivered by automating access to key information and services. Service users can get support 24/7 on the channel they choose.

Enhanced Internal Operations

AI Guru equips staff with rapid access to internal procedures, reducing training time and improving consistency across departments. This boosts service efficiency and helps maintain compliance.

Voice Support at Scale

AI Voice answers thousands of queries daily, freeing up agents and reducing call volumes during peak periods. It improves the accessibility of essential services.

Citizen Service Automation

ConnexAI transforms how public services are delivered by automating access to key information and services. Service users can get support 24/7 on the channel they choose.

Enhanced Internal Operations

AI Guru equips staff with rapid access to internal procedures, reducing training time and improving consistency across departments. This boosts service efficiency and helps maintain compliance.

Voice Support at Scale

AI Voice answers thousands of queries daily, freeing up agents and reducing call volumes during peak periods. It improves the accessibility of essential services.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Powerful Conversational AI Solutions Tailored for Enterprise

Powerful Conversational AI Solutions Tailored for Enterprise

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history, and sentiment in real time to speed up responses and improve accuracy.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant, and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Government & Non-Profit FAQs

Can ConnexAI help process claims?

How can ConnexAI assist with internal staff operations?

How does ASR ensure compliance?

What if contacts prefer speaking to a person?

How do ConnexAI products integrate with existing portals and CRMs?

What reporting capabilities does ConnexAI provide?

Government & Non-Profit FAQs

Can ConnexAI help process claims?

How can ConnexAI assist with internal staff operations?

How does ASR ensure compliance?

What if contacts prefer speaking to a person?

How do ConnexAI products integrate with existing portals and CRMs?

What reporting capabilities does ConnexAI provide?

Government & Non-Profit FAQs

Can ConnexAI help process claims?

How can ConnexAI assist with internal staff operations?

How does ASR ensure compliance?

What if contacts prefer speaking to a person?

How do ConnexAI products integrate with existing portals and CRMs?

What reporting capabilities does ConnexAI provide?

A new age of customer service

Get started with your AI journey book your demo today

A new age of customer service

Get started with your AI journey book your demo today

The New Age of Customer Service

Ready to start your AI journey? Schedule a demo today.

A new age of customer service

Ready to start your AI journey? Book your demo today.

A new age of customer service

Ready to start your AI journey? Book your demo today.