Industry
Retail
Offer Smarter Shopping Experiences with Conversational AI
Industry
Retail
Offer Smarter Shopping Experiences with Conversational AI
Industry
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Industry
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Support from Search to Checkout
AI Agents that assist shoppers across voice, chat, and email, helping with product discovery, order status, returns, and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
Support from Search to Checkout
AI Agents that assist shoppers across voice, chat, and email, helping with product discovery, order status, returns, and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
Support from Search to Checkout
AI Agents that assist shoppers across voice, chat, and email, helping with product discovery, order status, returns, and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
AI Assistants to Promote Your Business
AI Assistants to Promote Your Business
Athena analyses shopping patterns to drive bespoke promotions, optimise inventory levels, and power conversational check-out assistants. Gaining you higher basket values and fostering brand loyalty.
Athena analyses shopping patterns to drive bespoke promotions, optimise inventory levels, and power conversational check-out assistants. Gaining you higher basket values and fostering brand loyalty.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions, and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns, and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Service Quality Across Every Channel
AI Quality monitors contact centre and digital interactions to ensure consistent customer experiences. Automated scoring helps managers identify coaching opportunities and maintain high standards across your retail support teams.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions, and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns, and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Service Quality Across Every Channel
AI Quality monitors contact centre and digital interactions to ensure consistent customer experiences. Automated scoring helps managers identify coaching opportunities and maintain high standards across your retail support teams.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions, and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns, and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Service Quality Across Every Channel
AI Quality monitors contact centre and digital interactions to ensure consistent customer experiences. Automated scoring helps managers identify coaching opportunities and maintain high standards across your retail support teams.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Retail FAQs
How can AI Agent speed up sales processes?
Can AI integrate with our CRM and ticketing tools?
Can Athena assist with promotions?
How does ConnexAI support retail staff?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Retail FAQs
How can AI Agent speed up sales processes?
Can AI integrate with our CRM and ticketing tools?
Can Athena assist with promotions?
How does ConnexAI support retail staff?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Retail FAQs
How can AI Agent speed up sales processes?
Can AI integrate with our CRM and ticketing tools?
Can Athena assist with promotions?
How does ConnexAI support retail staff?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Adaptable to Any Industry
Adaptable to Any Industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
