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AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction analysis so you can make confident, data-driven decisions.
AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction analysis so you can make confident, data-driven decisions.
AI Analytics
AI Data-Driven Insights
Groundbreaking conversational and generative chatbot technology to revolutionise your customer experience
Automated interaction summarisation
Automated interaction summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.
Topic-based modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics, and specific time periods, promoting greater organisation and better understanding of your customer interaction data.
Topic-based modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics, and specific time periods, promoting greater organisation and better understanding of your customer interaction data.
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Keyphrase analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Entity recognition
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.
Entity recognition
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.
PII Identification and redaction
Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.
PII Identification and redaction
Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.
Athena Average Performance Results
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
More Interactions Handled With Use of AI
More Interactions Handled With Use of AI
10x
10x
Handle Time Cut By
Handle Time Cut By
+70%
+70%
Inbound Calls Reduced
Inbound Calls
-65%
-65%
AI Agents Available
AI Agents Available
24/7
24/7
Faster Data Processing
Faster Data Processing
5x
5x
Marketplace
Explore how ConnexAI integrates with your existing tech stack
At ConnexAI, we’ve made it our mission to make integrating our platform as user-friendly as possible. Select from 100s of popular apps in our Marketplace.
Adaptable to any industry
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
A new age of customer service
Get started with your AI journey book your demo today
A new age of customer service
Get started with your AI journey book your demo today