Athena
Foundational Models
Foundational Models
Foundational Models
Our LLM is the foundational model powering the ConnexAI suite, fine-tuned and trained using DPO (Direct Preference Optimisation) to better align its behaviour with human preferences.
Our LLM is the foundational model powering the ConnexAI suite, fine-tuned and trained using DPO (Direct Preference Optimisation) to better align its behaviour with human preferences.
AI Agent Toolkit
Agentic Application
Deep-Tech Layer
AI Agent ToolkitAgentic ApplicationDeep-Tech Layer
Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.
Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.
Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.
Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.
Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.
Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.
Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.
Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.
Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.
Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.
Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.
Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.
Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.
Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.
Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.
Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
ConnexAI Shortlisted for Two Digital Technology Leaders Awards
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
ConnexAI Shortlisted for Two Digital Technology Leaders Awards
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
ConnexAI Shortlisted for Two Digital Technology Leaders Awards
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.