ConnexAI named by Viva Tech: Top 10 Next Unicorns
Industry
Collections
Automate and Streamline Debt Recovery with Conversational AI
Industry
Collections
Automate and Streamline Debt Recovery with Conversational AI
Industry
Collections
Automate and Streamline Debt Recovery with Conversational AI
Industry
Collections
Automate and Streamline Debt Recovery with Conversational AI
Smarter Collections, Faster Resolutions
Pre-trained AI Agents that support collections teams by automating routine interactions, negotiating repayment plans and handling sensitive conversations across voice, email and chat. Built with compliance and empathy at its core.
Payment Reminders
Send automated, personalised reminders to customers via voice, SMS and email before due dates.
Balance Enquiries
Let customers check outstanding balances and next payment dates instantly through self-service.
Payment Plan Negotiation
Use AI to propose and confirm repayment plans in real time, based on eligibility and account history.
Secure Payment Processing
Enable PCI-compliant voice and chat transactions with secure authentication and real-time confirmation.
Missed Payment Follow-Ups
Trigger intelligent follow-up communications for overdue payments, offering options and support.
Payment Scheduling
Allow customers to set or amend payment dates through automated voice or chat interactions.
Compliance & Script Adherence
Ensure every interaction follows regulated language and tone, tracked and recorded by AI.
Recovery Analytics
Gain insights into recovery success rates, failed contacts and engagement trends with real-time dashboards.
Smarter Collections, Faster Resolutions
Pre-trained AI Agents that support collections teams by automating routine interactions, negotiating repayment plans and handling sensitive conversations across voice, email and chat. Built with compliance and empathy at its core.
Payment Reminders
Send automated, personalised reminders to customers via voice, SMS and email before due dates.
Balance Enquiries
Let customers check outstanding balances and next payment dates instantly through self-service.
Payment Plan Negotiation
Use AI to propose and confirm repayment plans in real time, based on eligibility and account history.
Secure Payment Processing
Enable PCI-compliant voice and chat transactions with secure authentication and real-time confirmation.
Missed Payment Follow-Ups
Trigger intelligent follow-up communications for overdue payments, offering options and support.
Payment Scheduling
Allow customers to set or amend payment dates through automated voice or chat interactions.
Compliance & Script Adherence
Ensure every interaction follows regulated language and tone, tracked and recorded by AI.
Recovery Analytics
Gain insights into recovery success rates, failed contacts and engagement trends with real-time dashboards.
Smarter Collections, Faster Resolutions
Pre-trained AI Agents that support collections teams by automating routine interactions, negotiating repayment plans and handling sensitive conversations across voice, email and chat. Built with compliance and empathy at its core.
Payment Reminders
Send automated, personalised reminders to customers via voice, SMS and email before due dates.
Balance Enquiries
Let customers check outstanding balances and next payment dates instantly through self-service.
Payment Plan Negotiation
Use AI to propose and confirm repayment plans in real time, based on eligibility and account history.
Secure Payment Processing
Enable PCI-compliant voice and chat transactions with secure authentication and real-time confirmation.
Missed Payment Follow-Ups
Trigger intelligent follow-up communications for overdue payments, offering options and support.
Payment Scheduling
Allow customers to set or amend payment dates through automated voice or chat interactions.
Compliance & Script Adherence
Ensure every interaction follows regulated language and tone, tracked and recorded by AI.
Recovery Analytics
Gain insights into recovery success rates, failed contacts and engagement trends with real-time dashboards.
AI That Recovers with Empathy
AI That Recovers with Empathy
Athena engages overdue accounts with tailored repayment dialogues, optimises follow-up timing by predictive likelihood, and prioritises your highest-value recoveries—all while maintaining a courteous, compliant voice.
Athena engages overdue accounts with tailored repayment dialogues, optimises follow-up timing by predictive likelihood, and prioritises your highest-value recoveries—all while maintaining a courteous, compliant voice.
Proactive Payment Conversations
ConnexAI enables automated, human-like conversations that nudge customers towards resolution before accounts become delinquent. With personalisation, multi-language support and empathy built in, engagement improves and response times drop. This reduces operational pressure and increases recovery success.
Real-Time Agent Support
Collection agents receive real-time prompts, FAQs and account insights as they speak with customers, ensuring consistency and adherence to policy. This improves confidence, shortens call duration and helps ensure sensitive handling of each case.
Performance and Compliance Insights
Use AI Analytics and ASR to track key phrases, response times and outcomes across all conversations. Identify which strategies lead to higher repayment rates while maintaining regulatory alignment. Data dashboards help leaders respond to trends quickly.
Proactive Payment Conversations
ConnexAI enables automated, human-like conversations that nudge customers towards resolution before accounts become delinquent. With personalisation, multi-language support and empathy built in, engagement improves and response times drop. This reduces operational pressure and increases recovery success.
Real-Time Agent Support
Collection agents receive real-time prompts, FAQs and account insights as they speak with customers, ensuring consistency and adherence to policy. This improves confidence, shortens call duration and helps ensure sensitive handling of each case.
Performance and Compliance Insights
Use AI Analytics and ASR to track key phrases, response times and outcomes across all conversations. Identify which strategies lead to higher repayment rates while maintaining regulatory alignment. Data dashboards help leaders respond to trends quickly.
Proactive Payment Conversations
ConnexAI enables automated, human-like conversations that nudge customers towards resolution before accounts become delinquent. With personalisation, multi-language support and empathy built in, engagement improves and response times drop. This reduces operational pressure and increases recovery success.
Real-Time Agent Support
Collection agents receive real-time prompts, FAQs and account insights as they speak with customers, ensuring consistency and adherence to policy. This improves confidence, shortens call duration and helps ensure sensitive handling of each case.
Performance and Compliance Insights
Use AI Analytics and ASR to track key phrases, response times and outcomes across all conversations. Identify which strategies lead to higher repayment rates while maintaining regulatory alignment. Data dashboards help leaders respond to trends quickly.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Automate repetitive tasks, streamline workflows, and provide real-time insights to improve productivity and decision-making across the enterprise.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Collection FAQs
Can ConnexAI handle outbound collections calls?
How does ConnexAI ensure compliance in collections?
Will customers accept speaking to an AI about money?
Can the AI arrange custom payment plans?
How quickly can this be deployed across our collections team?
What reporting is available to track recovery performance?
Collection FAQs
Can ConnexAI handle outbound collections calls?
How does ConnexAI ensure compliance in collections?
Will customers accept speaking to an AI about money?
Can the AI arrange custom payment plans?
How quickly can this be deployed across our collections team?
What reporting is available to track recovery performance?
Collection FAQs
Can ConnexAI handle outbound collections calls?
How does ConnexAI ensure compliance in collections?
Will customers accept speaking to an AI about money?
Can the AI arrange custom payment plans?
How quickly can this be deployed across our collections team?
What reporting is available to track recovery performance?
Adaptable to Any Industry
Adaptable to Any Industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI