Industries
Collections
Automate and Streamline Debt Recovery with Conversational AI
Industries
Collections
Automate and Streamline Debt Recovery with Conversational AI
Industries
Collections
Automate and Streamline Debt Recovery with Conversational AI
Automate Collections, Resolve Faster
Pre-trained AI Agents that support collections teams by automating routine interactions, negotiating repayment plans, and handling sensitive conversations across voice, email, and chat. Built with compliance and empathy at its core.
Payment Reminders
Send automated, personalised reminders to customers via voice, SMS, and email before due dates.
Balance Enquiries
Let customers check outstanding balances and upcoming payment dates instantly through self-service.
Payment Plan Negotiation
Use AI to propose and confirm repayment plans based on eligibility and account history.
Secure Payment Processing
Enable PCI-compliant voice and chat transactions with secure authentication and real-time confirmation.
Missed Payment Follow-Ups
Trigger intelligent follow-up communications for overdue payments, offering options and support.
Payment Scheduling
Allow customers to set or amend payment dates through automated voice or chat interactions.
Compliance & Script Adherence
Ensure every interaction follows regulated language and tone, tracked and recorded by AI.
Recovery Analytics
Gain insights into recovery success rates, failed contacts, and engagement trends with real-time dashboards.
Automate Collections, Resolve Faster
Pre-trained AI Agents that support collections teams by automating routine interactions, negotiating repayment plans, and handling sensitive conversations across voice, email, and chat. Built with compliance and empathy at its core.
Payment Reminders
Send automated, personalised reminders to customers via voice, SMS, and email before due dates.
Balance Enquiries
Let customers check outstanding balances and upcoming payment dates instantly through self-service.
Payment Plan Negotiation
Use AI to propose and confirm repayment plans based on eligibility and account history.
Secure Payment Processing
Enable PCI-compliant voice and chat transactions with secure authentication and real-time confirmation.
Missed Payment Follow-Ups
Trigger intelligent follow-up communications for overdue payments, offering options and support.
Payment Scheduling
Allow customers to set or amend payment dates through automated voice or chat interactions.
Compliance & Script Adherence
Ensure every interaction follows regulated language and tone, tracked and recorded by AI.
Recovery Analytics
Gain insights into recovery success rates, failed contacts, and engagement trends with real-time dashboards.
Automate Collections, Resolve Faster
Pre-trained AI Agents that support collections teams by automating routine interactions, negotiating repayment plans, and handling sensitive conversations across voice, email, and chat. Built with compliance and empathy at its core.
Payment Reminders
Send automated, personalised reminders to customers via voice, SMS, and email before due dates.
Balance Enquiries
Let customers check outstanding balances and upcoming payment dates instantly through self-service.
Payment Plan Negotiation
Use AI to propose and confirm repayment plans based on eligibility and account history.
Secure Payment Processing
Enable PCI-compliant voice and chat transactions with secure authentication and real-time confirmation.
Missed Payment Follow-Ups
Trigger intelligent follow-up communications for overdue payments, offering options and support.
Payment Scheduling
Allow customers to set or amend payment dates through automated voice or chat interactions.
Compliance & Script Adherence
Ensure every interaction follows regulated language and tone, tracked and recorded by AI.
Recovery Analytics
Gain insights into recovery success rates, failed contacts, and engagement trends with real-time dashboards.
Proactive Payment Conversations
ConnexAI enables automated, human-like conversations that nudge customers towards resolution before accounts become delinquent. With personalisation, multi-language support and empathetic AI Voices, engagement improves and response times drop. This reduces operational pressure and increases recovery success.
Real-Time Agent Support
Collection agents receive real-time prompts, FAQs, and account insights as they speak with customers, ensuring consistency and adherence to policy. This improves confidence, shortens call duration, and helps ensure sensitive handling of each case.
Performance and Compliance Insights
Use AI Analytics and ASR to track key phrases, response times, and outcomes across all conversations. Identify which strategies lead to higher repayment rates while maintaining regulatory alignment. Data dashboards help leaders respond to trends quickly.
Proactive Payment Conversations
ConnexAI enables automated, human-like conversations that nudge customers towards resolution before accounts become delinquent. With personalisation, multi-language support and empathetic AI Voices, engagement improves and response times drop. This reduces operational pressure and increases recovery success.
Real-Time Agent Support
Collection agents receive real-time prompts, FAQs, and account insights as they speak with customers, ensuring consistency and adherence to policy. This improves confidence, shortens call duration, and helps ensure sensitive handling of each case.
Performance and Compliance Insights
Use AI Analytics and ASR to track key phrases, response times, and outcomes across all conversations. Identify which strategies lead to higher repayment rates while maintaining regulatory alignment. Data dashboards help leaders respond to trends quickly.
Proactive Payment Conversations
ConnexAI enables automated, human-like conversations that nudge customers towards resolution before accounts become delinquent. With personalisation, multi-language support and empathetic AI Voices, engagement improves and response times drop. This reduces operational pressure and increases recovery success.
Real-Time Agent Support
Collection agents receive real-time prompts, FAQs, and account insights as they speak with customers, ensuring consistency and adherence to policy. This improves confidence, shortens call duration, and helps ensure sensitive handling of each case.
Performance and Compliance Insights
Use AI Analytics and ASR to track key phrases, response times, and outcomes across all conversations. Identify which strategies lead to higher repayment rates while maintaining regulatory alignment. Data dashboards help leaders respond to trends quickly.
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth
"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >
Deploy AI solutions, across any industry
A complete, 100% owned AI stack engineered to manage complex operations end-to-end
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth
"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >Deploy AI solutions, across any industry
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth
"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >Deploy AI solutions, across any industry
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Newsroom
Explore insights, trends, and ideas shaping the future of CX
Customer Analytics Software: How to Turn Data Into Revenue
Insights
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX
Newsroom
Explore insights, trends, and ideas shaping the future of CX
Customer Analytics Software: How to Turn Data Into Revenue
Insights
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.