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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
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Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from How the WhatsApp Business API is reshaping customer service
In today’s complex customer service landscape, managing customer support operations can be challenging due to the multitude of customer experience software, applications, and integrations available. Decision-makers and customer experience managers frequently struggle to determine which integrations would best suit their teams’ needs. Although there is no one-size-fits-all solution, we have identified five crucial software integrations […] […]
Read More… from 5 Software Integrations to Upgrade Your Customer Experience
Shaping the Future of Customer Experience.