About Us

Shaping the future of customer experience

What do we aim to do?

In 2013, Connex was founded with a clear vision: to shape the future of customer experience. Ten years later, Connex is driving the global customer engagement revolution, providing cutting-edge software solutions, and moving closer to unicorn status.


With a recent $103 million Series C funding injection, there’s no sign of slowing down in our mission to be the global CX platform of choice. We are constantly improving our platform, which is trusted by our clients and powers millions of customer interactions every day.


Our innovative software has enabled hundreds of businesses in South Africa and around the world to increase productivity, better serve their customers, and even become award-winning leaders in their fields.


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A multi-award winning SaaS company

Our success doesn’t just come from continuous tech innovation, it comes from the great, long lasting partnerships we form with our clients and 'employer of choice' mentality.

Entrepreneur of the Year

Prolific North 2022

6th Fastest Growing Company

Northern Tech Awards 2022

Judges Innovation Awards Winner

Northern Tech Awards 2021

Cloud Technology Provider of the Year

Prolific North 2022

Top Contender for Unicorn Status

GP Bullhound 2022

Listed as next Unicorn

Tracxn 2022

Most Exciting Tech Companies

North West Business Insider 2021

Next European Unicorn Technology company

Viva 2023

Based in Durban, Connected Globally

Recruiting and serving clients worldwide

From our office in the state-of-the-art business hub of Umhlanga Arch in Durban, our team works every day to push the potential of customer experience to new heights.


Our pioneering solutions have already helped hundreds of businesses in South Africa and across the globe take their customer engagement to the next level, achieving more sales, satisfying more customers, and maximising efficiencies.


But we’re not stopping there. We’re constantly pursuing higher levels of innovation, creativity, and expansion, and that’s why we attract and nurture the best talent in the industry. Join us in shaping the future of customer experience.


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We know you'll love it

Book your discovery session

We’re so confident your team and your customers will love our Connex solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!

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If you want to learn more about how Connex is captaining the customer engagement revolution, drop us a call or a message!


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