Category: Customer Engagement

ConnexAI Named ‘Innovation’ Winner at Northern Tech Awards

Posted on by Sean Fielding

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

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How Contact Centres can reduce Churn Rate

Posted on by Sean Fielding

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

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4 Ways AI Communication Will Transform Healthcare

Posted on by Sean Fielding

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

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Why your outbound CX campaigns aren’t working (and how to improve them)

Posted on by Sean Fielding

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

Read More… from Why your outbound CX campaigns aren’t working (and how to improve them)

How Kenya can utilize CX Technology to advance its economy

Posted on by Tanika Marais

Connex’s Ryan Murphy discusses how Customer Engagement is impacting Africa’s BPO industry and the potential for Kenya’s rapidly growing CX market […]

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