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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
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Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from 3 reasons to embrace agent coaching tech in contact centres
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from Utilising CX teams to build customer trust: the top five techniques
Today (February 11th) is the International Day of Women and Girls in Science – a dedicated celebration of females working in STEM industries, and a commitment to full and equal access to and participation in science for women and girls. At ConnexAI, our software and services are driven by unrivalled scientific insight from our incredible […] […]
Read More… from Getting into Data Science: Celebrating the ConnexAI women making waves in tech
Whether you’re looking to update your software-as-a-service (SaaS) contact centre solution, change your system, or work with a new software provider, working out what’s right for your business – no matter the size – can be a daunting task. Here, we explain four key considerations to keep in mind before you get started. Address your […] […]
Read More… from Eliminating the pain of implementing new contact centre solutions
This week is Data Privacy Week, which aims to raise awareness and promote privacy and data protection best practices for businesses, as well as educate individuals on how to manage personal information and keep it secure. At ConnexAI, data protection is of paramount importance for our software and for our customers, who work across the […] […]
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from 5 Common Contact Centre Fears + How Agents can overcome them
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from ConnexAI Named ‘Innovation’ Winner at Northern Tech Awards
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from Creating CX platforms for a diverse and inclusive workforce
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]
Read More… from ConnexAI chosen as AI Finalist at Cloud Excellence Awards 2021
Shaping the Future of Customer Experience.
