ConnexAI recognized by Viva Tech: Top 10 Future Unicorns

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ConnexAI recognized by Viva Tech: Top 10 Future Unicorns

Powering Smarter Content

Knowledge is an efficient AI platform for creating, managing, and sharing information. It empowers teams with effective content creation tools and customizable branding.

Knowledge is a streamlined AI platform for creating, managing, and sharing information. It empowers teams with efficient content creation tools and customisable branding.

All your channels in one location

Your Intelligent Support Hub

Your Intelligent Support Hub

ConnexAI Knowledge is more than just a knowledge base. It’s an intelligent support hub designed to streamline information access. With AI-enhanced search and dynamic content management, your team and customers get the answers they need faster than ever.

ConnexAI Knowledge is more than just a knowledge base. It’s an intelligent support hub designed to streamline information access. With AI-enhanced search and dynamic content management, your team and customers get the answers they need faster than ever.

WYSIWYG Article Creation

Crafting and managing content has never been easier with our intuitive WYSIWYG editor. Authors can format articles, embed media, and update content in real-time without needing technical expertise.

WYSIWYG Article Development

Crafting and managing content has never been easier with our intuitive WYSIWYG editor. Authors can format articles, embed media, and update content in real-time without needing technical expertise.

AI Search and Support

Harness the power of AI to provide immediate, relevant responses to both customers and agents. With advanced search capabilities and Athena integration, queries are matched with the most precise content, ensuring a seamless self-service experience.

AI Search and Support

Harness the power of AI to provide immediate, relevant responses to both customers and agents. With advanced search capabilities and Athena integration, queries are matched with the most precise content, ensuring a seamless self-service experience.

Effortless Ticket Escalation

When self-service isn’t sufficient, unresolved inquiries are automatically escalated to your support team. AI-driven routing ensures that tickets reach the appropriate agents, reducing response times and enhancing customer satisfaction.

Effortless Ticket Escalation

When self-service isn’t sufficient, unresolved inquiries are automatically escalated to your support team. AI-driven routing ensures that tickets reach the appropriate agents, reducing response times and enhancing customer satisfaction.

Effortless Article Management

Maintaining your knowledge base has never been easier. Our intuitive WYSIWYG editor, version control, and real-time publishing ensure that your content remains accurate, well-organized, and easily accessible without cumbersome workflows.

Effortless Article Management

Maintaining your knowledge base has never been easier. Our intuitive WYSIWYG editor, version control, and real-time publishing ensure that your content remains accurate, well-organized, and easily accessible without cumbersome workflows.

Branded & Customizable

Your knowledge hub should be an extension of your brand. With custom themes, logos, and flexible layouts, you can create a seamless, on-brand experience that aligns with your company’s identity at every touchpoint.

Branded & Customizable

Your knowledge hub should be an extension of your brand. With custom themes, logos, and flexible layouts, you can create a seamless, on-brand experience that aligns with your company’s identity at every touchpoint.

Insights Driven by Engagement

Data-driven decision-making is at your fingertips with our integrated analytics and feedback tools. Monitor article performance, user interactions, and search trends to continuously enhance your knowledge base for maximum impact.

Insights Driven by Engagement

Data-driven decision-making is at your fingertips with our integrated analytics and feedback tools. Monitor article performance, user interactions, and search trends to continuously enhance your knowledge base for maximum impact.

Knowledge: Performance Results

Knowledge: Performance Results

Discover Knowledge: ConnexAI’s advanced AI-powered knowledge hub, seamlessly centralizing information to enhance support, boost efficiency, and improve customer engagement.

Reduction in Duplicated Tasks

86%

86%

Improvement in Collaboration

40%

40%

Increased Customer Satisfaction

15%

15%

Productivity Increases

30%

30%

More Knowledge Sharing

10x

10x

Marketplace

Discover how ConnexAI integrates with your existing technology stack

At ConnexAI, we have made it our mission to make integrating our platform as user-friendly as possible. Choose from hundreds of popular apps in our Marketplace.

The new era of customer service

Rady to start your AI journey? Schedule a demo today.

A new era of customer service

Begin your AI journey by scheduling your demo today

A new era of customer service

Begin your AI journey by scheduling your demo today

Automatic Speech Recognition

Never Miss a Word

Athena AI, with an accuracy rate of 99%, can effortlessly scale to accommodate fluctuating call volumes without requiring extra staff. Efficiently manage your workforce during peak periods or in response to specific events or promotions that result in heightened call traffic.