Powering Smarter Content
Knowledge is our efficient AI platform for creating, managing, and sharing information. It empowers teams with effective content creation tools and customizable branding.
Knowledge is a streamlined AI platform for creating, managing, and sharing information. It empowers teams with efficient content creation tools and customisable branding.
All your channels in one location
Your Intelligent Support Hub
Your Intelligent Support Hub
Knowledge by ConnexAI is more than just a knowledge base. It’s an intelligent support hub designed to streamline information access. With AI-enhanced search and dynamic content management, your team and customers get the answers they need faster than ever.
WYSIWYG Article Creation
Crafting and managing content has never been easier with our intuitive WYSIWYG editor. Authors can format articles, embed media, and update content in real-time without needing technical expertise.
WYSIWYG Article Development
Crafting and managing content has never been easier with our intuitive WYSIWYG editor. Authors can format articles, embed media, and update content in real-time without needing technical expertise.
AI Search and Support
Harness the power of AI to provide immediate, relevant responses to both customers and agents. With advanced search capabilities and Athena integration, queries are matched with the most precise content, ensuring a seamless self-service experience.
AI Search and Support
Harness the power of AI to provide immediate, relevant responses to both customers and agents. With advanced search capabilities and Athena integration, queries are matched with the most precise content, ensuring a seamless self-service experience.
Effortless Ticket Escalation
When self-service isn’t sufficient, unresolved inquiries are automatically escalated to your support team. AI-driven routing ensures that tickets reach the appropriate agents, reducing response times and enhancing customer satisfaction.
Effortless Ticket Escalation
When self-service isn’t sufficient, unresolved inquiries are automatically escalated to your support team. AI-driven routing ensures that tickets reach the appropriate agents, reducing response times and enhancing customer satisfaction.
Effortless Article Management
Maintaining your knowledge base has never been easier. Our intuitive WYSIWYG editor, version control, and real-time publishing ensure that your content remains accurate, well-organized, and easily accessible without cumbersome workflows.
Effortless Article Management
Maintaining your knowledge base has never been easier. Our intuitive WYSIWYG editor, version control, and real-time publishing ensure that your content remains accurate, well-organized, and easily accessible without cumbersome workflows.
Branded & Customizable
Your knowledge hub should be an extension of your brand. With custom themes, logos, and flexible layouts, you can create a seamless, on-brand experience that aligns with your company’s identity at every touchpoint.
Branded & Customizable
Your knowledge hub should be an extension of your brand. With custom themes, logos, and flexible layouts, you can create a seamless, on-brand experience that aligns with your company’s identity at every touchpoint.
Insights Driven by Engagement
Data-driven decision-making is at your fingertips with our integrated analytics and feedback tools. Monitor article performance, user interactions, and search trends to continuously enhance your knowledge base for maximum impact.
Insights Driven by Engagement
Data-driven decision-making is at your fingertips with our integrated analytics and feedback tools. Monitor article performance, user interactions, and search trends to continuously enhance your knowledge base for maximum impact.
Knowledge: Performance Results
Knowledge: Performance Results
Discover Knowledge: ConnexAI’s advanced AI-powered knowledge hub, seamlessly centralizing information to enhance support, boost efficiency, and improve customer engagement.
Reduction in Duplicated Tasks
86%
86%
Improvement in Collaboration
40%
40%
Increased Customer Satisfaction
15%
15%
Productivity Increases
30%
30%
More Knowledge Sharing
10x
10x
Marketplace
Discover how ConnexAI integrates with your existing technology stack
At ConnexAI, we have made it our mission to make integrating our platform as user-friendly as possible. Choose from hundreds of popular apps in our Marketplace.
Adaptable to any sector
Adaptable to any sector
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
A new era of customer service
Ready to begin your AI journey? Schedule a demo today.
A new era of customer service
Ready to begin your AI journey? Schedule a demo today.
Automatic Speech Recognition
Never Miss a Word
Athena AI, with an accuracy rate of 99%, can effortlessly scale to accommodate fluctuating call volumes without requiring extra staff. Efficiently manage your workforce during peak periods or in response to specific events or promotions that result in heightened call traffic.