AI Data-Driven Insights
Leverage AI to gain unparalleled insights into customer behavior. AI Analytics conducts in-depth interaction analyses, enabling you to make confident, data-driven decisions.
AI Data-Driven Insights
Leverage AI to gain unparalleled insights into customer behavior. AI Analytics conducts in-depth interaction analyses, enabling you to make confident, data-driven decisions.
AI Analytics
AI Data-Focused Insights
Revolutionary conversational and generative chatbot technology to transform your customer experience
Automated interaction summarization
Automated interaction summarization
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to derive valuable insights from interaction summaries without having to perform the analytical task of interpreting meaning across multiple conversations.
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to derive valuable insights from interaction summaries without the need to undertake the analytical task of interpreting meaning across multiple conversations.
Topic-based modeling
Topic-based modeling enables you to group and segment interactions by similar characteristics and specific time periods, promoting greater organization and a better understanding of your customer interaction data.
Athena AI evaluates customer sentiment to help you understand what is at the core of customer satisfaction.
Athena AI evaluates customer sentiment to help you understand what is at the core of customer satisfaction.
Keyword analysis
Examine the most popular keywords and phrases in your interactions to identify industry trends and comprehend the significance of your conversations.
Entity identification
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilize entity recognition insights to enhance data analysis, automate your processes, and deliver better customer experiences.
Entity identification
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilize entity recognition insights to enhance data analysis, automate your processes, and deliver better customer experiences.
PII Identification and Redaction
Never worry about security or compliance with accurate identification and removal of PII from AI Analytics, allowing you to generate and understand reports without the risk of critical client data being compromised.
More Interactions Managed With the Use of AI
More Interactions Managed With the Use of AI
10x
10x
Reduced Handling Time
Reduced Handling Time
+70%
+70%
Inbound Calls Decreased
Incoming Calls
-65%
-65%
AI Agents Available
AI Agents Available
24/7
24/7
Accelerated Data Processing
Accelerated Data Processing
5x
5x
Marketplace
Discover how ConnexAI integrates with your existing technology stack
At ConnexAI, we have made it our mission to make integrating our platform as user-friendly as possible. Choose from hundreds of popular apps in our Marketplace.
Adaptable to any sector
Adaptable to any sector
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
