AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction and sentiment analysis so you can make confident, data-driven decisions.
AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction and sentiment analysis so you can make confident, data-driven decisions.
AI Analytics
AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction and sentiment analysis so you can make confident, data-driven decisions.
Automated Interaction Summarization
Automated Interaction Summarization
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to derive valuable insights from interaction summaries without having to perform the analytical task of interpreting meaning across multiple conversations.
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to derive valuable insights from interaction summaries without the need to undertake the analytical task of interpreting meaning across multiple conversations.
Automated Interaction Summarization
Topic-based modeling enables you to group and segment interactions by similar characteristics and specific time periods, promoting greater organization and a better understanding of your customer interaction data.
Sentiment Analysis
Athena AI evaluates customer sentiment to help you understand what is at the core of customer satisfaction for your business.
Powerful AI Recall Analysis
Examine the most popular keywords and phrases across your interactions to identify trends and comprehend the significance of your conversations.
Powerful AI Recall Analysis
Examine the most popular keywords and phrases in your interactions to identify industry trends and comprehend the significance of your conversations.
Automated Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics, and specific time periods, promoting greater organisation and better understanding of your customer interaction data.
Athena AI gets to the heart of customer enquiries by listening and understanding implicit sentiment expressed through nuances like wording, cadence, intonation, and delivery.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot trends in customer issues and demands, allowing you to forecast and react quickly.
Entity Recognition
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilize entity recognition insights to enhance data analysis, automate your processes, and deliver better customer experiences.
Entity Recognition
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilize entity recognition insights to enhance data analysis, automate your processes, and deliver better customer experiences.
PII Identification and Redaction
Never worry about security or compliance with accurate identification and removal of PII from AI Analytics, allowing you to generate and understand reports without the risk of critical client data being compromised.
Automated Interaction Summarization
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to derive valuable insights from interaction summaries without having to perform the analytical task of interpreting meaning across multiple conversations.
Athena AI evaluates customer sentiment to help you understand what is at the core of customer satisfaction for your business.
Keyphrase Analysis
Examine the most popular keywords and phrases across your interactions to identify trends and comprehend the significance of your conversations.
Automated Interaction Summarization
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to derive valuable insights from interaction summaries without the need to undertake the analytical task of interpreting meaning across multiple conversations.
Athena AI evaluates customer sentiment to help you understand what is at the core of customer satisfaction.
Keyphrase Analysis
Examine the most popular keywords and phrases in your interactions to identify industry trends and comprehend the significance of your conversations.
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Marketplace
Discover how ConnexAI integrates with your existing technology stack
At ConnexAI, we have made it our mission to make integrating our platform as user-friendly as possible. Choose from hundreds of popular apps in our Marketplace.
Adaptable to Any Industry
Adaptable to Any Industry
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
