Voice Recognition
Built For The Real World
Built For The Real World
Built For The Real World
Engineered to withstand real-world noise, crosstalk, and imperfect audio, Voice Recognition transcribes conversations with the precise accuracy enterprise operations demand.
Engineered to withstand real-world noise, crosstalk, and imperfect audio, Voice Recognition transcribes conversations with the precise accuracy enterprise operations demand.
Word Error Rate (%)
Word Error Rate Accuracy
Our Model Achieves the Lowest Error Rate When Sampled on Real-World Customers
Winner
Speech-to-Text Solution of the Year
AI Breakthrough Awards
Winner
Speech-to-Text Solution of the Year
AI Breakthrough Awards
Proprietary and Purpose-Built
Engineered in-house for real-world telephony, not adapted from a general-purpose model.
Proprietary and Purpose-Built
Engineered in-house for real-world telephony, not adapted from a general-purpose model.
Proprietary and Purpose-Built
Engineered in-house for real-world telephony, not adapted from a general-purpose model.
Proprietary and Purpose-Built
Engineered in-house for real-world telephony, not adapted from a general-purpose model.
Proprietary and Purpose-Built
Engineered in-house for real-world telephony, not adapted from a general-purpose model.
Outperforming Industry Leaders
Benchmarked against leading speech-to-text providers, Voice Recognition returns a lower word error rate.
Outperforming Industry Leaders
Benchmarked against leading speech-to-text providers, Voice Recognition returns a lower word error rate.
Outperforming Industry Leaders
Benchmarked against leading speech-to-text providers, Voice Recognition returns a lower word error rate.
Outperforming Industry Leaders
Benchmarked against leading speech-to-text providers, Voice Recognition returns a lower word error rate.
Outperforming Industry Leaders
Benchmarked against leading speech-to-text providers, Voice Recognition returns a lower word error rate.
The Engine Behind The Agent
Voice Recognition feeds into AI Analytics, AI Quality and every voice-driven AI Agent.
The Engine Behind The Agent
Voice Recognition feeds into AI Analytics, AI Quality and every voice-driven AI Agent.
The Engine Behind The Agent
Voice Recognition feeds into AI Analytics, AI Quality and every voice-driven AI Agent.
The Engine Behind The Agent
Voice Recognition feeds into AI Analytics, AI Quality and every voice-driven AI Agent.
The Engine Behind The Agent
Voice Recognition feeds into AI Analytics, AI Quality and every voice-driven AI Agent.
Multilingual Transcription
Understands customers across multiple languages, accents and dialects.
Multilingual Transcription
Understands customers across multiple languages, accents and dialects.
Multilingual Transcription
Understands customers across multiple languages, accents and dialects.
Multilingual Transcription
Understands customers across multiple languages, accents and dialects.
Multilingual Transcription
Understands customers across multiple languages, accents and dialects.
Award-Winning Clarity
Engineered to deliver market-leading accuracy across the real world's most challenging acoustic environments.
Award-Winning Clarity
Engineered to deliver market-leading accuracy across the real world's most challenging acoustic environments.
Award-Winning Clarity
Engineered to deliver market-leading accuracy across the real world's most challenging acoustic environments.
Award-Winning Clarity
Engineered to deliver market-leading accuracy across the real world's most challenging acoustic environments.
Award-Winning Clarity
Engineered to deliver market-leading accuracy across the real world's most challenging acoustic environments.
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Newsroom
Explore insights, trends, and ideas shaping the future of CX
How to Choose a Contact Center Analytics Platform for Enhancing Quality and Compliance
Insights
How to Use AI Call Analytics to Spot Pain Points and Recover Lost Revenue
Insights
Call Center Monitoring Software: How to Improve Agent Performance in Real Time
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The Business Case for CX Analytics: Turning Customer Data into ROI
Insights
Newsroom
Explore insights, trends, and ideas shaping the future of CX
How to Choose a Contact Center Analytics Platform for Enhancing Quality and Compliance
Insights
How to Use AI Call Analytics to Spot Pain Points and Recover Lost Revenue
Insights
Call Center Monitoring Software: How to Improve Agent Performance in Real Time
Insights
The Business Case for CX Analytics: Turning Customer Data into ROI
Insights
Newsroom
Explore insights, trends, and ideas shaping the future of CX
Newsroom
Explore insights, trends, and ideas shaping the future of CX
How to Choose a Contact Center Analytics Platform for Enhancing Quality and Compliance
Insights
How to Use AI Call Analytics to Spot Pain Points and Recover Lost Revenue
Insights
Call Center Monitoring Software: How to Improve Agent Performance in Real Time
Insights
The Business Case for CX Analytics: Turning Customer Data into ROI
Insights
Newsroom
Explore insights, trends, and ideas shaping the future of CX
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.