All Your Channels In One Place
Every channel, in one easy to use interface, fully equipped with SLA timers, full customer interaction history and message prompts.
Every channel, in one easy to use interface, fully equipt with SLA timers, full customer interaction history and message prompts.
All your channels in one location
SMS
SMS
Enhance your customer experience by engaging customers on their mobile devices, with high-speed delivery and personalization. Whether you’re sending updates, reminders, feedback requests, or promotional offers, our SMS solution ensures immediate attention worldwide.
Enhance your customer experience by engaging customers on their mobile devices, with high-speed delivery and personalization. Whether you’re sending updates, reminders, feedback requests, or promotional offers, our SMS solution ensures immediate attention worldwide.
Live Chat
Convert website browsing into purchasing by offering immediate answers to potential customers. From asking proactive questions to guiding customers through the sales funnel and managing inbound customer service inquiries – Live Chat is a versatile tool that can provide immediate ROI.
Online Chat
Convert website browsing into purchasing by offering immediate answers to potential customers. From asking proactive questions to guiding customers through the sales funnel and managing inbound customer service inquiries – Live Chat is a versatile tool that can provide immediate ROI.
Engage with up to 3 billion WhatsApp users worldwide, instantly increasing your business's accessibility.
Engage with up to 2 billion WhatsApp users worldwide, enhancing your business's accessibility instantly.
Social Media
For many businesses, social media is the cornerstone of their communication strategy. An Omni solution can help to consolidate all your inquiries into one central point and distribute messages via social media platforms through posts, comments, or direct messages, ensuring maximum global presence.
Social Media
For many businesses, social media is the cornerstone of their communication strategy. An Omni solution can help to consolidate all your inquiries into one central point and distribute them via social media platforms through posts, comments, or direct messages, ensuring maximum global presence.
Upgrade your email communications with customers. ConnexAI’s interface delivers your team detailed, actionable insights about each interaction, including SLA and resolution status as well as private notes left by agents from previous conversations.
Enhance your email communications with customers. ConnexAI’s interface delivers your team detailed, actionable insights about each interaction, including SLA and resolution status as well as private notes left by colleagues from previous conversations.
Voice Solutions
Our state-of-the-art dialer and VoIP solutions enable your customers to connect with the right people at the right time.
Voice Solutions
Our state-of-the-art dialer and VoIP technology enable your customers to connect with the right people at the right time.
PCI DSS
Offer secure agent-assisted payments, seamless live chat checkout, and AI voice recognition for keypad-free transactions. All fully encrypted and compliant. Faster payments, safer data.
PCI DSS
Improve customer transactions with secure, encrypted Agent-Assisted Payments for personalized support, Live Chat Payments for smooth self-service and AI-driven eCommerce insights, and Automated Speech Recognition with Athena AI for quick, keypad-free transactions.
Flow
Flow is our self-service solution for automating customer journeys. Effortlessly design every step of the customer journey without writing a single line of code. Seamlessly switch channels, organize inquiries, and create experiences so proactive and convenient that every customer feels like a VIP.
Flow
Flow is our self-service solution for automating customer journeys. Effortlessly design every step of the customer journey without writing a single line of code. Seamlessly switch channels, organize inquiries, and create experiences so proactive and convenient that every customer feels like a VIP.
Omni Performance Results
Omni Performance Results
Discover Omni, ConnexAI’s powerful omnichannel solution that seamlessly integrates customer interactions across all touchpoints, driving efficiency, engagement, and business growth.
Faster Customer Solutions
8x
8x
Higher Retention Rates
7x
7x
Increased Customer Engagement
5x
5x
Increased Customer Lifetime Value
30%
30%
Annual Revenue Growth
9.5%
9.5%
Marketplace
Discover how ConnexAI integrates with your existing technology stack
At ConnexAI, we have made it our mission to make integrating our platform as user-friendly as possible. Choose from hundreds of popular apps in our Marketplace.
Adaptable to any sector
Adaptable to any sector
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
All channels
in one place
A new era of customer service
Ready to begin your AI journey? Schedule a demo today.
A new era of customer service
Ready to begin your AI journey? Schedule a demo today.
Automatic Speech Recognition
Never Miss a Word
Athena AI, with an accuracy rate of 99%, can effortlessly scale to accommodate fluctuating call volumes without requiring extra staff. Efficiently manage your workforce during peak periods or in response to specific events or promotions that result in heightened call traffic.