ConnexAI recognized by Viva Tech: Top 10 Future Unicorns

Platform

Clients

Corporation

All your channels in one location

Every channel, in one easy to use interface, fully equipt with SLA timers, full customer interaction history and message prompts.

Every channel, in one easy to use interface, fully equipt with SLA timers, full customer interaction history and message prompts.

All your channels in one location

SMS

SMS

Enhance your customer experience by engaging customers on their mobile devices, with high-speed delivery and personalization. Whether you’re sending updates, reminders, feedback requests, or promotional offers, our SMS solution ensures immediate attention worldwide.

Enhance your customer experience by engaging customers on their mobile devices, with high-speed delivery and personalization. Whether you’re sending updates, reminders, feedback requests, or promotional offers, our SMS solution ensures immediate attention worldwide.

Live Chat

Convert website browsing into purchasing by offering immediate answers to potential customers. From asking proactive questions to guiding customers through the sales funnel and managing inbound customer service inquiries – Live Chat is a versatile tool that can provide immediate ROI.

Online Chat

Convert website browsing into purchasing by offering immediate answers to potential customers. From asking proactive questions to guiding customers through the sales funnel and managing inbound customer service inquiries – Live Chat is a versatile tool that can provide immediate ROI.

WhatsApp

Engage with up to 3 billion WhatsApp users worldwide, instantly increasing your business's accessibility.

WhatsApp

Engage with up to 2 billion WhatsApp users worldwide, enhancing your business's accessibility instantly.

Social Media

For many businesses, social media is the cornerstone of their communication strategy. An Omni solution can help to consolidate all your inquiries into one central point and distribute them via social media platforms through posts, comments, or direct messages, ensuring maximum global presence.

Social Media

For many businesses, social media is the cornerstone of their communication strategy. An Omni solution can help to consolidate all your inquiries into one central point and distribute them via social media platforms through posts, comments, or direct messages, ensuring maximum global presence.

Email

Upgrade your email communications with customers. ConnexAI’s interface delivers your team detailed, actionable insights about each interaction, including SLA and resolution status as well as private notes left by colleagues from previous conversations.

Email

Enhance your email communications with customers. ConnexAI’s interface delivers your team detailed, actionable insights about each interaction, including SLA and resolution status as well as private notes left by colleagues from previous conversations.

Voice Solutions

Our state-of-the-art dialer and VoIP solutions enable your customers to connect with the right people at the right time.

Voice Solutions

Our state-of-the-art dialer and VoIP technology enable your customers to connect with the right people at the right time.

PCI DSS

Improve customer transactions with secure, encrypted Agent-Assisted Payments for personalized support, Live Chat Payments for smooth self-service and AI-driven eCommerce insights, and Automated Speech Recognition with Athena AI for quick, keypad-free transactions.

PCI DSS

Improve customer transactions with secure, encrypted Agent-Assisted Payments for personalized support, Live Chat Payments for smooth self-service and AI-driven eCommerce insights, and Automated Speech Recognition with Athena AI for quick, keypad-free transactions.

Flow

Flow is our self-service solution for automating customer journeys. Effortlessly design every step of the customer journey without writing a single line of code. Seamlessly switch channels, organize inquiries, and create experiences so proactive and convenient that every customer feels like a VIP.

Flow

Flow is our self-service solution for automating customer journeys. Effortlessly design every step of the customer journey without writing a single line of code. Seamlessly switch channels, organize inquiries, and create experiences so proactive and convenient that every customer feels like a VIP.

Omni Performance Results

Omni Performance Results

Discover Omni, ConnexAI’s powerful omnichannel solution that seamlessly integrates customer interactions across all touchpoints, driving efficiency, engagement, and business growth.

Faster Customer Solutions

8x

8x

Higher Retention Rates

7x

7x

Increased Customer Engagement

5x

5x

Increased Customer Lifetime Value

30%

30%

Annual Revenue Growth

9.5%

9.5%

Marketplace

Discover how ConnexAI integrates with your existing technology stack

At ConnexAI, we have made it our mission to make integrating our platform as user-friendly as possible. Choose from hundreds of popular apps in our Marketplace.

The new era of customer service

Begin your AI journey; schedule a demo today.

All channels

in one place

A new era of customer service

Begin your AI journey by scheduling your demo today

ConnexAI recognized by Viva Tech: Top 10 Future Unicorns

ConnexAI recognized by Viva Tech: Top 10 Future Unicorns

A new era of customer service

Begin your AI journey by scheduling your demo today

Automatic Speech Recognition

Never Miss a Word

Athena AI, with an accuracy rate of 99%, can effortlessly scale to accommodate fluctuating call volumes without requiring extra staff. Efficiently manage your workforce during peak periods or in response to specific events or promotions that result in heightened call traffic.