Industries
Retail
Offer Smarter Shopping Experiences with Conversational AI
Industries
Retail
Offer Smarter Shopping Experiences with Conversational AI
Industries
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Support from Search to Checkout
AI Agents that assist shoppers across voice, chat, and email, helping with product discovery, order status, returns, and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
Support from Search to Checkout
AI Agents that assist shoppers across voice, chat, and email, helping with product discovery, order status, returns, and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
Support from Search to Checkout
AI Agents that assist shoppers across voice, chat, and email, helping with product discovery, order status, returns, and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions, and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns, and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Service Quality Across Every Channel
AI Quality monitors contact centre and digital interactions to ensure consistent customer experiences. Automated scoring helps managers identify coaching opportunities and maintain high standards across your retail support teams.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions, and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns, and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Service Quality Across Every Channel
AI Quality monitors contact centre and digital interactions to ensure consistent customer experiences. Automated scoring helps managers identify coaching opportunities and maintain high standards across your retail support teams.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions, and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns, and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Service Quality Across Every Channel
AI Quality monitors contact centre and digital interactions to ensure consistent customer experiences. Automated scoring helps managers identify coaching opportunities and maintain high standards across your retail support teams.
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth
"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >
Deploy AI solutions, across any industry
A complete, 100% owned AI stack engineered to manage complex operations end-to-end
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth
"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >Deploy AI solutions, across any industry
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth
"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >Deploy AI solutions, across any industry
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
ConnexAI Shortlisted for Two Digital Technology Leaders Awards
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
ConnexAI Shortlisted for Two Digital Technology Leaders Awards
Press Releases
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.