ConnexAI named by Viva Tech: Top 10 Next Unicorns

Industry
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI
Industry
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI





Industry
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI
Industry
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI


Seamless Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in and support channels. Fluent in multiple languages and ready to manage high volumes of requests across flights, hotels, and itineraries, ConnexAI improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.


Seamless Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in and support channels. Fluent in multiple languages and ready to manage high volumes of requests across flights, hotels, and itineraries, ConnexAI improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.


Seamless Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in and support channels. Fluent in multiple languages and ready to manage high volumes of requests across flights, hotels, and itineraries, ConnexAI improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
AI That Anticipates Every Stay
AI That Anticipates Every Stay
Athena automates booking confirmations, delivers real-time itinerary updates and curates personalised upsell offers - from spa treatments to room upgrades - so every guest feels uniquely catered to.
Athena automates booking confirmations, delivers real-time itinerary updates and curates personalised upsell offers - from spa treatments to room upgrades - so every guest feels uniquely catered to.

Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions. Image suggestion: A guest using a chatbot to book a hotel room while browsing travel deals.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice or email. This reduces support centre load and improves trust in your service during critical moments. Image suggestion: Mobile device showing a ConnexAI message with a rescheduled flight update.


Personalised Travel Guidance
AI Guru supports your staff with real-time access to guest data and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey. Image suggestion: Staff member assisting a guest using a tablet with ConnexAI interface open.

Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions. Image suggestion: A guest using a chatbot to book a hotel room while browsing travel deals.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice or email. This reduces support centre load and improves trust in your service during critical moments. Image suggestion: Mobile device showing a ConnexAI message with a rescheduled flight update.


Personalised Travel Guidance
AI Guru supports your staff with real-time access to guest data and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey. Image suggestion: Staff member assisting a guest using a tablet with ConnexAI interface open.

Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions. Image suggestion: A guest using a chatbot to book a hotel room while browsing travel deals.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice or email. This reduces support centre load and improves trust in your service during critical moments. Image suggestion: Mobile device showing a ConnexAI message with a rescheduled flight update.


Personalised Travel Guidance
AI Guru supports your staff with real-time access to guest data and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey. Image suggestion: Staff member assisting a guest using a tablet with ConnexAI interface open.
























Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.


Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.


Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.


Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.


Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.


Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.


Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.


Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.


Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.


Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.


Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.


Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.


Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.


Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.


Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.


Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Automate repetitive tasks, streamline workflows, and provide real-time insights to improve productivity and decision-making across the enterprise.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Travel & Hospitality FAQs
How does ConnexAI help manage guest enquiries during peak seasons?
Can ConnexAI work across different languages?
Is ConnexAI suitable for both travel agencies and hotel chains?
Can ConnexAI personalise the guest experience?
How does ConnexAI help during travel disruptions?
Will it help increase customer satisfaction?
Travel & Hospitality FAQs
How does ConnexAI help manage guest enquiries during peak seasons?
Can ConnexAI work across different languages?
Is ConnexAI suitable for both travel agencies and hotel chains?
Can ConnexAI personalise the guest experience?
How does ConnexAI help during travel disruptions?
Will it help increase customer satisfaction?
Travel & Hospitality FAQs
How does ConnexAI help manage guest enquiries during peak seasons?
Can ConnexAI work across different languages?
Is ConnexAI suitable for both travel agencies and hotel chains?
Can ConnexAI personalise the guest experience?
How does ConnexAI help during travel disruptions?
Will it help increase customer satisfaction?
Adaptable to Any Industry
Adaptable to Any Industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI