ConnexAI named by Viva Tech: Top 10 Next Unicorns
The Complete AI Agent Tool Kit
Every channel, in one easy to use interface, fully equipped with SLA timers, full customer interaction history and message prompts.
Every channel, in one easy to use interface, fully equipt with SLA timers, full customer interaction history and message prompts.
The Complete AI Agent Tool Kit
SMS
SMS
Enhance your CX by reaching customers where they are, on their mobile devices, with high-speed delivery and personalisation. Whether you’re sending updates, reminders, feedback requests, or promotional offers, our SMS solution ensures immediate attention across the globe.
Enhance your CX by reaching customers where they are, on their mobile devices, with high-speed delivery and personalisation. Whether you’re sending updates, reminders, feedback requests, or promotional offers, our SMS solution ensures immediate attention across the globe.
Live Chat
Turn browsing into buying by providing immediate answers to prospective customers. From prompting outbound questions to nudging customers down the sales funnel, to managing inbound customer service queries - Live Chat is a versatile tool that can deliver immediate ROI.
Live Chat
Turn browsing into buying by providing immediate answers to prospective customers. From prompting outbound questions to nudging customers down the sales funnel, to managing inbound customer service queries - Live Chat is a versatile tool that can deliver immediate ROI.
Connect with up to 3 billion global WhatsApp users and make your business instantly more accessible. Connex products expand and evolve to meet growing demands and an ever-changing digital communication landscape, meaning all of your outreach and support needs are handled via a single platform.
Connect with up to 3 billion global WhatsApp users and make your business instantly more accessible. Connex products expand and evolve to meet growing demands and an ever-changing digital communication landscape, meaning all of your outreach and support needs are handled via a single platform.
Social Media
Ensure maximum coverage and fast, reactive communication with a consolidated communication strategy that allows you to reach your customers faster and in a more personalised way. Omni gives you the ability to correspond via posts, comments, and direct messages, with hassle-free conversion and SLA tracking built-in.
Social Media
Ensure maximum coverage and fast, reactive communication with a consolidated communication strategy that allows you to reach your customers faster and in a more personalised way. Omni gives you the ability to correspond via posts, comments, and direct messages, with hassle-free conversion and SLA tracking built-in.
Upgrade your email conversations. ConnexAI’s all-in-one Interaction Centre empowers your agents with detailed, actionable information about each interaction. Quickly check SLA and resolution status and even communicate internally around an interaction, with private notes left during past conversations.
Upgrade your email conversations. ConnexAI’s all-in-one Interaction Centre empowers your agents with detailed, actionable information about each interaction. Quickly check SLA and resolution status and even communicate internally around an interaction, with private notes left during past conversations.
Voice Services
ConnexAI provides round-the-clock support and even has in-house integrations for augmenting voice profiles, putting you in control of all voice tasks.
Voice Services
ConnexAI provides round-the-clock support and even has in-house integrations for augmenting voice profiles, putting you in control of all voice tasks.
PCI DSS
Offer secure agent-assisted payments, seamless live chat checkout, and AI voice recognition for keypad-free transactions. All fully encrypted and compliant. Faster payments, safer data.
PCI DSS
Enhance customer transactions with secure, encrypted Agent Assisted Payments for personalised support, Live Chat Payments for seamless self-service and AI-driven eCommerce insights, and Automated Speech Recognition with Athena AI for fast, keypad-free transactions.
Flow
Flow is ConnexAI's self-service solution to customer journey automation. Easily design each and every step of the customer’s journey without writing one line of code. Seamlessly switch channels, sort questions, and build experiences that are so proactive and convenient every customer will feel like a VIP.
Flow
Flow is our self-service solution to customer journey automation. Easily design each and every step of the customer’s journey without writing one line of code. Seamlessly switch channels, sort questions, and build experiences that are so proactive and convenient every customer will feel like a VIP.
Omni Performance Results
Discover AI Omni, ConnexAI’s powerful omnichannel solution that seamlessly integrates customer interactions across all touchpoints, driving efficiency, engagement and business growth.
8x
8x
Faster Customer Resolutions
7x
Higher Retention Rates
9.5%
Annual Revenue Growth
30%
Higher Customer Lifetime Value
5x
More Customer Engagement
Omni Performance Results
Discover AI Omni, ConnexAI’s powerful omnichannel solution that seamlessly integrates customer interactions across all touchpoints, driving efficiency, engagement and business growth.
8x
8x
Faster Customer Resolutions
7x
Higher Retention Rates
9.5%
Annual Revenue Growth
30%
Higher Customer Lifetime Value
5x
More Customer Engagement
Omni Performance Results
Discover AI Omni, ConnexAI’s powerful omnichannel solution that seamlessly integrates customer interactions across all touchpoints, driving efficiency, engagement and business growth.
8x
8x
Faster Customer Resolutions
7x
Higher Retention Rates
9.5%
Annual Revenue Growth
30%
Higher Customer Lifetime Value
5x
More Customer Engagement
Adaptable to any industry
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
A new age of customer service
Ready to begin your AI journey? Book a demo today.
A new age of customer service
Ready to begin your AI journey? Book a demo today.
Omni
The Complete AI Agent Tool Kit
Every channel, in one easy to use interface, fully equipt with SLA timers, full customer interaction history and message prompts.