ConnexAI named by Viva Tech: Top 10 Next Unicorns

Industry
Government & Non-Profit
Modernise Public Services with Intelligent AI Agents
Industry
Government & Non-Profit
Modernise Public Services with Intelligent AI Agents





Industry
Government & Non-Profit
Modernise Public Services with Intelligent AI Agents
Industry
Government & Non-Profit
Modernise Public Services with Intelligent AI Agents
Efficient, Reformed Public Facing Services
AI Agents designed to support government bodies in delivering citizen services quickly and securely. Handle queries across departments via voice, chat and email, while reducing wait times and improving accessibility.
Benefits Enquiries
Guide users through eligibility, applications, and status updates for government benefits.
Housing Support
Handle requests for housing applications, automate maintenance ticketing and requests, and provide local authority updates.
Licensing & Permits
Help service users apply for licences or permits and track their application progress.
Appointment Booking
Automate bookings for in-person visits, document submission, and other council services.
Legal Aid & Advice
Provide information on accessing legal assistance, public defenders, and legal rights.
Multilingual Support
Deliver services in multiple languages to ensure accessibility for all communities.
Public Health Updates
Share guidance on vaccinations, health policies, and local health services.
General Citizen Enquiries
Automate common queAutomate responses to queries around common issues such as council tax, waste collection, and elections.stions around council tax, waste collection and elections.
Efficient, Reformed Public Facing Services
AI Agents designed to support government bodies in delivering citizen services quickly and securely. Handle queries across departments via voice, chat and email, while reducing wait times and improving accessibility.
Benefits Enquiries
Guide users through eligibility, applications, and status updates for government benefits.
Housing Support
Handle requests for housing applications, automate maintenance ticketing and requests, and provide local authority updates.
Licensing & Permits
Help service users apply for licences or permits and track their application progress.
Appointment Booking
Automate bookings for in-person visits, document submission, and other council services.
Legal Aid & Advice
Provide information on accessing legal assistance, public defenders, and legal rights.
Multilingual Support
Deliver services in multiple languages to ensure accessibility for all communities.
Public Health Updates
Share guidance on vaccinations, health policies, and local health services.
General Citizen Enquiries
Automate common queAutomate responses to queries around common issues such as council tax, waste collection, and elections.stions around council tax, waste collection and elections.
Efficient, Reformed Public Facing Services
AI Agents designed to support government bodies in delivering citizen services quickly and securely. Handle queries across departments via voice, chat and email, while reducing wait times and improving accessibility.
Benefits Enquiries
Guide users through eligibility, applications, and status updates for government benefits.
Housing Support
Handle requests for housing applications, automate maintenance ticketing and requests, and provide local authority updates.
Licensing & Permits
Help service users apply for licences or permits and track their application progress.
Appointment Booking
Automate bookings for in-person visits, document submission, and other council services.
Legal Aid & Advice
Provide information on accessing legal assistance, public defenders, and legal rights.
Multilingual Support
Deliver services in multiple languages to ensure accessibility for all communities.
Public Health Updates
Share guidance on vaccinations, health policies, and local health services.
General Citizen Enquiries
Automate common queAutomate responses to queries around common issues such as council tax, waste collection, and elections.stions around council tax, waste collection and elections.
AI Mandated to Support You and Your People
AI Mandated to Support You and Your People
From licence renewals to benefit checks, Athena streamlines public-sector workflows by automating routine forms, routing complex cases intelligently, surfacing policy insights, and more.
From licence renewals to benefit checks, Athena streamlines public-sector workflows by automating routine forms, routing complex cases intelligently, surfacing policy insights, and more.

Citizen Service Automation
ConnexAI transforms how public services are delivered by automating access to key information and services. Service users can get support 24/7 on the channel they choose.
Enhanced Internal Operations
AI Guru equips staff with rapid access to internal procedures, reducing training time and improving consistency across departments. This boosts service efficiency and helps maintain compliance.


Voice Support at Scale
AI Voice answers thousands of queries daily, freeing up agents and reducing call volumes during peak periods. It improves the accessibility of essential services.

Citizen Service Automation
ConnexAI transforms how public services are delivered by automating access to key information and services. Service users can get support 24/7 on the channel they choose.
Enhanced Internal Operations
AI Guru equips staff with rapid access to internal procedures, reducing training time and improving consistency across departments. This boosts service efficiency and helps maintain compliance.


Voice Support at Scale
AI Voice answers thousands of queries daily, freeing up agents and reducing call volumes during peak periods. It improves the accessibility of essential services.

Citizen Service Automation
ConnexAI transforms how public services are delivered by automating access to key information and services. Service users can get support 24/7 on the channel they choose.
Enhanced Internal Operations
AI Guru equips staff with rapid access to internal procedures, reducing training time and improving consistency across departments. This boosts service efficiency and helps maintain compliance.


Voice Support at Scale
AI Voice answers thousands of queries daily, freeing up agents and reducing call volumes during peak periods. It improves the accessibility of essential services.
























Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.


Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.


Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.


Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.


Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.


Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.


Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.


Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.


Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.


Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.


Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.


Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.


Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.


Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.


Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.


Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history, and sentiment in real time to speed up responses and improve accuracy.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant, and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Government & Non-Profit FAQs
Can ConnexAI help process claims?
How can ConnexAI assist with internal staff operations?
How does ASR ensure compliance?
What if contacts prefer speaking to a person?
How do ConnexAI products integrate with existing portals and CRMs?
What reporting capabilities does ConnexAI provide?
Government & Non-Profit FAQs
Can ConnexAI help process claims?
How can ConnexAI assist with internal staff operations?
How does ASR ensure compliance?
What if contacts prefer speaking to a person?
How do ConnexAI products integrate with existing portals and CRMs?
What reporting capabilities does ConnexAI provide?
Government & Non-Profit FAQs
Can ConnexAI help process claims?
How can ConnexAI assist with internal staff operations?
How does ASR ensure compliance?
What if contacts prefer speaking to a person?
How do ConnexAI products integrate with existing portals and CRMs?
What reporting capabilities does ConnexAI provide?
Adaptable to Any Industry
Adaptable to Any Industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI