Industries
Government & Non-Profit
Modernise Public Services with Intelligent AI Agents
Industries
Government & Non-Profit
Modernise Public Services with Intelligent AI Agents
Industries
Government & Non-Profit
Modernise Public Services with Intelligent AI Agents
Efficient, Reformed Public Facing Services
AI Agents designed to support government bodies in delivering citizen services quickly and securely. Handle queries across departments via voice, chat and email, while reducing wait times and improving accessibility.
Benefits Enquiries
Guide users through eligibility, applications, and status updates for government benefits.
Housing Support
Handle requests for housing applications, automate maintenance ticketing and requests, and provide local authority updates.
Licensing & Permits
Help service users apply for licences or permits and track their application progress.
Appointment Booking
Automate bookings for in-person visits, document submission, and other council services.
Legal Aid & Advice
Provide information on accessing legal assistance, public defenders, and legal rights.
Multilingual Support
Deliver services in multiple languages to ensure accessibility for all communities.
Public Health Updates
Share guidance on vaccinations, health policies, and local health services.
General Citizen Enquiries
Automate common queAutomate responses to queries around common issues such as council tax, waste collection, and elections.stions around council tax, waste collection and elections.
Efficient, Reformed Public Facing Services
AI Agents designed to support government bodies in delivering citizen services quickly and securely. Handle queries across departments via voice, chat and email, while reducing wait times and improving accessibility.
Benefits Enquiries
Guide users through eligibility, applications, and status updates for government benefits.
Housing Support
Handle requests for housing applications, automate maintenance ticketing and requests, and provide local authority updates.
Licensing & Permits
Help service users apply for licences or permits and track their application progress.
Appointment Booking
Automate bookings for in-person visits, document submission, and other council services.
Legal Aid & Advice
Provide information on accessing legal assistance, public defenders, and legal rights.
Multilingual Support
Deliver services in multiple languages to ensure accessibility for all communities.
Public Health Updates
Share guidance on vaccinations, health policies, and local health services.
General Citizen Enquiries
Automate common queAutomate responses to queries around common issues such as council tax, waste collection, and elections.stions around council tax, waste collection and elections.
Efficient, Reformed Public Facing Services
AI Agents designed to support government bodies in delivering citizen services quickly and securely. Handle queries across departments via voice, chat and email, while reducing wait times and improving accessibility.
Benefits Enquiries
Guide users through eligibility, applications, and status updates for government benefits.
Housing Support
Handle requests for housing applications, automate maintenance ticketing and requests, and provide local authority updates.
Licensing & Permits
Help service users apply for licences or permits and track their application progress.
Appointment Booking
Automate bookings for in-person visits, document submission, and other council services.
Legal Aid & Advice
Provide information on accessing legal assistance, public defenders, and legal rights.
Multilingual Support
Deliver services in multiple languages to ensure accessibility for all communities.
Public Health Updates
Share guidance on vaccinations, health policies, and local health services.
General Citizen Enquiries
Automate common queAutomate responses to queries around common issues such as council tax, waste collection, and elections.stions around council tax, waste collection and elections.
Citizen Service Automation
ConnexAI transforms how public services are delivered by automating access to key information and services. Service users can get support 24/7 on the channel they choose.
Accountability Across Every Interaction
AI Quality evaluates citizen interactions to ensure consistent service delivery and regulatory compliance. Automated scoring helps supervisors identify training needs and maintain high standards across departments.
Voice Support at Scale
AI Voice answers thousands of queries daily, freeing up agents and reducing call volumes during peak periods. It improves the accessibility of essential services.
Citizen Service Automation
ConnexAI transforms how public services are delivered by automating access to key information and services. Service users can get support 24/7 on the channel they choose.
Accountability Across Every Interaction
AI Quality evaluates citizen interactions to ensure consistent service delivery and regulatory compliance. Automated scoring helps supervisors identify training needs and maintain high standards across departments.
Voice Support at Scale
AI Voice answers thousands of queries daily, freeing up agents and reducing call volumes during peak periods. It improves the accessibility of essential services.
Citizen Service Automation
ConnexAI transforms how public services are delivered by automating access to key information and services. Service users can get support 24/7 on the channel they choose.
Accountability Across Every Interaction
AI Quality evaluates citizen interactions to ensure consistent service delivery and regulatory compliance. Automated scoring helps supervisors identify training needs and maintain high standards across departments.
Voice Support at Scale
AI Voice answers thousands of queries daily, freeing up agents and reducing call volumes during peak periods. It improves the accessibility of essential services.
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth
"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >
Deploy AI solutions, across any industry
A complete, 100% owned AI stack engineered to manage complex operations end-to-end
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth
"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >Deploy AI solutions, across any industry
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth
"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >Deploy AI solutions, across any industry
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
ConnexAI Shortlisted for Two Digital Technology Leaders Awards
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
ConnexAI Shortlisted for Two Digital Technology Leaders Awards
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX
ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases
ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases
ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.