ConnexAI named by Viva Tech: Top 10 Next Unicorns

Platform

Clients

Company

ConnexAI named by Viva Tech: Top 10 Next Unicorns

Industry

Betting & Gaming

Elevate Player Engagement with Smart AI Solutions

Industry

Betting & Gaming

Elevate Player Engagement with Smart AI Solutions

Industry

Betting & Gaming

Elevate Player Engagement with Smart AI Solutions

Industry

Betting & Gaming

Elevate Player Engagement with Smart AI Solutions

Real Time Interaction, Responsible Play

Pre-trained AI Agents that support customer care, fraud detection and personalised offers across chat, voice and in-app messaging. Trained on betting and gaming workflows to deliver instant, compliant assistance

Account Opening

Guide new players through registration and KYC checks

Bet Placement Support

Assist with stake selection, odds queries and bet confirmation

Responsible Gaming Alerts

Detect risky patterns and deliver timely self-exclusion prompts

Promotional Offers

Automatically send tailored bonuses based on play history

Payment Queries

Resolve deposit, withdrawal and transaction issues instantly

24/7 Live Chat

Provide round the clock support on all gaming platforms

Fraud Detection Alerts

Notify accounts team of suspicious activity in real time

Loyalty Programme Guidance

Explain tiers, rewards and redemption processes

Real Time Interaction, Responsible Play

Pre-trained AI Agents that support customer care, fraud detection and personalised offers across chat, voice and in-app messaging. Trained on betting and gaming workflows to deliver instant, compliant assistance

Account Opening

Guide new players through registration and KYC checks

Bet Placement Support

Assist with stake selection, odds queries and bet confirmation

Responsible Gaming Alerts

Detect risky patterns and deliver timely self-exclusion prompts

Promotional Offers

Automatically send tailored bonuses based on play history

Payment Queries

Resolve deposit, withdrawal and transaction issues instantly

24/7 Live Chat

Provide round the clock support on all gaming platforms

Fraud Detection Alerts

Notify accounts team of suspicious activity in real time

Loyalty Programme Guidance

Explain tiers, rewards and redemption processes

Real Time Interaction, Responsible Play

Pre-trained AI Agents that support customer care, fraud detection and personalised offers across chat, voice and in-app messaging. Trained on betting and gaming workflows to deliver instant, compliant assistance

Account Opening

Guide new players through registration and KYC checks

Bet Placement Support

Assist with stake selection, odds queries and bet confirmation

Responsible Gaming Alerts

Detect risky patterns and deliver timely self-exclusion prompts

Promotional Offers

Automatically send tailored bonuses based on play history

Payment Queries

Resolve deposit, withdrawal and transaction issues instantly

24/7 Live Chat

Provide round the clock support on all gaming platforms

Fraud Detection Alerts

Notify accounts team of suspicious activity in real time

Loyalty Programme Guidance

Explain tiers, rewards and redemption processes

Seamless Bet Placement

Offer 24-hour bet placement guidance via conversational AI, reducing abandonment and boosting in-play stakes

Risk Based Responsible Gaming

Use AI Analytics to flag risky patterns, trigger self-exclusion messages and keep your platform compliant

Dynamic Promotions Engine

Personalise bonus offers in real time. AI Agent analyses play style and sends tailored free-bet or cashback deals

Seamless Bet Placement

Offer 24-hour bet placement guidance via conversational AI, reducing abandonment and boosting in-play stakes

Risk Based Responsible Gaming

Use AI Analytics to flag risky patterns, trigger self-exclusion messages and keep your platform compliant

Dynamic Promotions Engine

Personalise bonus offers in real time. AI Agent analyses play style and sends tailored free-bet or cashback deals

Seamless Bet Placement

Offer 24-hour bet placement guidance via conversational AI, reducing abandonment and boosting in-play stakes

Risk Based Responsible Gaming

Use AI Analytics to flag risky patterns, trigger self-exclusion messages and keep your platform compliant

Dynamic Promotions Engine

Personalise bonus offers in real time. AI Agent analyses play style and sends tailored free-bet or cashback deals

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Powerful Conversational AI Solutions Tailored for Enterprise

Powerful Conversational AI Solutions Tailored for Enterprise

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Automate repetitive tasks, streamline workflows, and provide real-time insights to improve productivity and decision-making across the enterprise.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Betting & Gaming FAQs

How does AI Agent personalise promotions?

Can AI Voice handle live dealer requests?

How does ASR improve quality assurance?

Is the platform compliant with gambling regulations?

How does AI Analytics reduce churn?

Can it integrate with existing sportsbook platforms?

Betting & Gaming FAQs

How does AI Agent personalise promotions?

Can AI Voice handle live dealer requests?

How does ASR improve quality assurance?

Is the platform compliant with gambling regulations?

How does AI Analytics reduce churn?

Can it integrate with existing sportsbook platforms?

Betting & Gaming FAQs

How does AI Agent personalise promotions?

Can AI Voice handle live dealer requests?

How does ASR improve quality assurance?

Is the platform compliant with gambling regulations?

How does AI Analytics reduce churn?

Can it integrate with existing sportsbook platforms?

The New Age of Customer Service

Ready to start your AI journey? Schedule a demo today.

A new age of customer service

Get started with your AI journey book your demo today

A new age of customer service

Get started with your AI journey book your demo today

A new age of customer service

Ready to start your AI journey? Book your demo today.

A new age of customer service

Ready to start your AI journey? Book your demo today.