ConnexAI named by Viva Tech: Top 10 Next Unicorns
AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction and sentiment analysis so you can make confident, data-driven decisions.
AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction and sentiment analysis so you can make confident, data-driven decisions.
AI Analytics
AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction and sentiment analysis so you can make confident, data-driven decisions.
Meet Clara, Your Analytics Assistant
Meet Clara, Your Analytics Assistant
Clara is ConnexAI’s intelligent LLM designed to simplify your data. Instead of digging through metrics manually, just ask Clara! She delivers instant insights, tailored analysis, and clear visualisations to help you optimise performance with ease.
Conversational, Human-Centric Insights
Clara makes analytics as easy as asking a question. Using natural language prompts, she delivers clear, timely insights and visualisations, meaning you can skip the spreadsheets and get straight to the answers, in the format you prefer.
Conversational, Human-Centric Insights
Clara makes analytics as easy as asking a question. Using natural language prompts, she delivers clear, timely insights and visualisations, meaning you can skip the spreadsheets and get straight to the answers, in the format you prefer.
Bespoke, Generative Metrics
Clara empowers you to generate custom charts, tables, and summaries in seconds - no manual input or third-party tools required. Visualise, bookmark, and export exactly what you need, all through simple, intuitive requests.
Powerful AI Recall Analysis
Clara remembers so you don’t have to. By accessing archived chat history, she can retrieve past analytics, merge them with the latest data, and deliver deeper, more accurate insights that come with easy navigation and reference points.
Powerful AI Recall Analysis
Clara remembers so you don’t have to. By accessing archived chat history, she can retrieve past analytics, merge them with the latest data, and deliver deeper, more accurate insights that come with easy navigation and reference points.
Automated Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics, and specific time periods, promoting greater organisation and better understanding of your customer interaction data.
Athena AI gets to the heart of customer enquiries by listening and understanding implicit sentiment expressed through nuances like wording, cadence, intonation, and delivery.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot trends in customer issues and demands, allowing you to forecast and react quickly.
Entity Recognition
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.
Entity Recognition
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.
PII Identification and Redaction
Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.
Automated Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.
Athena AI gets to the heart of customer enquiries by listening and understanding implicit sentiment expressed through nuances like wording, cadence, intonation, and delivery.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot trends in customer issues and demands, allowing you to forecast and react quickly.
Automated Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics, and specific time periods, promoting greater organisation and better understanding of your customer interaction data.
Athena AI gets to the heart of customer enquiries by listening and understanding implicit sentiment expressed through nuances like wording, cadence, intonation, and delivery.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot trends in customer issues and demands, allowing you to forecast and react quickly.
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Adaptable to Any Industry
Adaptable to Any Industry
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
A New Age of Customer Service
Ready to begin your AI journey? Book a demo today.
A New Age of Customer Service
Ready to begin your AI journey? Book a demo today.