ConnexAI named by Viva Tech: Top 10 Next Unicorns
AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction analysis so you can make confident, data-driven decisions.
AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction analysis so you can make confident, data-driven decisions.
AI Analytics
AI Data-Driven Insights
Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction analysis so you can make confident, data-driven decisions.
Automated Interaction Summarisation
Automated Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics, and specific time periods, promoting greater organisation and better understanding of your customer interaction data.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics, and specific time periods, promoting greater organisation and better understanding of your customer interaction data.
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Entity Recognition
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.
Entity Recognition
Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.
PII Identification and Redaction
Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Athena Average Performance Results
Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Adaptable to Any Industry
Adaptable to Any Industry
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
A New Age of Customer Service
Ready to begin your AI journey? Book a demo today.
A New Age of Customer Service
Ready to begin your AI journey? Book a demo today.